Moodle will be unavailable on July 9 between 12:30 am and 6:30 am while an upgrade is applied to our site. If you have any questions or experience issues outside of that time frame, please contact the IST Service Desk by calling (973) 596-2900 or emailing servicedesk@njit.edu.
Category Archives: Moodle
Scheduled Outage Enterprise IT Service – Saturday, June 6th – Sunday, June 7th 2020
IST will be applying operational and security updates to several systems from 9 pm Saturday, June 6th, to 11 am Sunday, June 7th, 2020. During this critical activity, many enterprise IT services (e.g. Banner, TouchNet, Infosilem) will be unavailable. Webmail and Canvas/Moodle will be available throughout most of this maintenance window, however, you may experienceContinue reading “Scheduled Outage Enterprise IT Service – Saturday, June 6th – Sunday, June 7th 2020”
WebEx is experiencing intermittent issues. 4/16/2020
At around 4:15 pm on 4/16/2020 WebEx began to experience intermittent issues. We are aware of this and are working with the vendor to rectify the issue. We will update this post with more information as it becomes available.
March 16 Login Issue.
On Sunday morning, March 15, the system began to expire passwords for users who did not set up their accounts in MyUCID Management. This prevented some users from being able to access IT services (e.g. Canvas, Moodle, Webmail, etc). This issue was resolved at approximately 8 pm March 16. If you experienced this problem we encourageContinue reading “March 16 Login Issue.”
(UPDATE) Service Interruption to Student Printing in Computer Labs via PaperCut. 2/24/2020
Service was restored at 4:55pm on 2/24/2020. If you continue to have issues, please contact the IST Service Desk at servicedesk.njit.edu. ——————————————————————————————————————————————- Starting at 12:30pm today there was an interruption to student printing services in all computer labs. We are actively working toward a resolution. We will provide updates as they become available.
Moodle Service Restored
Update: Moodle service was restored at approximately 3:00 PM, February 6. As of 2:27 PM, February 6, Moodle is unavailable. The vendor is aware of the problem and is working to return service. We will provide updates as they become available.
Canvas Access Issue
On Sunday, January 26, the login link on canvas.njit.edu stopped working. This was related to an issue with the NJIT website (Canvas was available). We will be monitoring the NJIT website throughout the day.
Turnitin Service Restored
Update: As of 3:00 AM Turnitin service has been restored. Original Message: At this time instructors and students using Turnitin within Moodle may experience a degradation of service. Turnitin is working on the issue and will update when the issue is resolved.
Moodle Downtime
On Thursday Feb. 14th from 12:30 AM to 2:30 AM Moodle will be undergoing an update. During this time Moodle may not be available.
Moodle Service Restored
Update 6:50 PM: Moodle service has now been restored. Any questions please contact the IST Service Desk. Original Message: Moodle is currently experiencing a service interruption. NJIT is working with their provider to resolve this issue. An update will be given once the problem is resolved.
NJIT SOS (Service Outage System) 