Scheduled Webex Outage – Friday, April 16th – Sunday, April 18th, 2021

Cisco will be applying updates to NJIT’s Webex Data Center from 10 pm Friday, April 16th, to 3 am, Sunday, April 18th, 2021.   During this maintenance period, Webex video conferencing will continue to work.  However, recordings will be unavailable at njit.webex.com and new recordings will not be available until Sunday evening. Previously created recordings, hosted at mediaspace.njit.edu (Kaltura), are not affected and will remain available. IfContinue reading “Scheduled Webex Outage – Friday, April 16th – Sunday, April 18th, 2021”

Maintenance Completed -Scheduled Outage Enterprise IT Service – Saturday, March 20th – Sunday, March 21st, 2021

IST will be applying operational and security updates to several systems from 8 pm Saturday, March 20th, to 2 pm Sunday, March 21st, 2021. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window, however, you mayContinue reading “Maintenance Completed -Scheduled Outage Enterprise IT Service – Saturday, March 20th – Sunday, March 21st, 2021”

NJIT portal Highlander Pipeline upgrade scheduled for March 15, 2021 5am – 7am

Brief or intermittent service interruptions may occur between 5am – 7am. Information Services & Technology (IST) is pleased to announce an upgrade to Highlander Pipeline, the NJIT portal. The upgraded version will improve security by eliminating the need for Adobe flash.  This new environment has been upgraded to current versions of the operating system and database.Continue reading “NJIT portal Highlander Pipeline upgrade scheduled for March 15, 2021 5am – 7am”

Scheduled Outage Enterprise IT Service – Saturday, December 5th – Sunday, December 6th, 2020

IST will be applying operational and security updates to several systems from 9 pm Saturday, December 5th, to 11 am Sunday, December 6th, 2020. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window, however, you mayContinue reading “Scheduled Outage Enterprise IT Service – Saturday, December 5th – Sunday, December 6th, 2020”

Error about Banner Connection not being secure

Some users have been getting the following error when connecting to Banner Self-Service  “Your connection is not fully secure”.  This is a known issue and is a result of TLS 1.0 and 1.1 approaching end of life. If you receive this issue please click advanced and then click on Proceed to bnssbpr1.njit.edu (unsafe). If thatContinue reading “Error about Banner Connection not being secure”

Scheduled Outage Enterprise IT Service – Saturday, June 6th – Sunday, June 7th 2020

IST will be applying operational and security updates to several systems from 9 pm Saturday, June 6th, to 11 am Sunday, June 7th, 2020.  During this critical activity, many enterprise IT services (e.g. Banner, TouchNet, Infosilem) will be unavailable.    Webmail and Canvas/Moodle will be available throughout most of this maintenance window, however, you may experienceContinue reading “Scheduled Outage Enterprise IT Service – Saturday, June 6th – Sunday, June 7th 2020”

Resolved: Webex Audio Issues

Update: Webex audio issue was resolved at approximately 3:40 pm, March 25. Starting at about 2:40 pm, March 25, we have observed problems with Webex voice over IP (VOIP) audio. Audio in existing rooms has been choppy and participants may not be able to connect to their conference. We are working with Cisco to fixContinue reading “Resolved: Webex Audio Issues”