Highlander Pipeline service outage

On Friday December 10, 2021 Highland Pipeline became unavailable at 10:10pm. Service was restored at 11:15pm.

Scheduled Outage Enterprise IT Services

Saturday, December 11th – Sunday, December 12th, 2021 IST will be applying operational, security, and hardware updates to several systems from 9pm Saturday, December 11, to 11am Sunday, December 12th, 2021. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window,

Scheduled Webex Outage – Friday, April 16th – Sunday, April 18th, 2021

Cisco will be applying updates to NJIT’s Webex Data Center from 10 pm Friday, April 16th, to 3 am, Sunday, April 18th, 2021.   During this maintenance period, Webex video conferencing will continue to work.  However, recordings will be unavailable at njit.webex.com and new recordings will not be available until Sunday evening. Previously created recordings, hosted at mediaspace.njit.edu (Kaltura), are not affected and will remain available. If

Maintenance Completed -Scheduled Outage Enterprise IT Service – Saturday, March 20th – Sunday, March 21st, 2021

IST will be applying operational and security updates to several systems from 8 pm Saturday, March 20th, to 2 pm Sunday, March 21st, 2021. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window, however, you may

NJIT portal Highlander Pipeline upgrade scheduled for March 15, 2021 5am – 7am

Brief or intermittent service interruptions may occur between 5am – 7am. Information Services & Technology (IST) is pleased to announce an upgrade to Highlander Pipeline, the NJIT portal. The upgraded version will improve security by eliminating the need for Adobe flash.  This new environment has been upgraded to current versions of the operating system and database.

Scheduled Outage Enterprise IT Service – Saturday, December 5th – Sunday, December 6th, 2020

IST will be applying operational and security updates to several systems from 9 pm Saturday, December 5th, to 11 am Sunday, December 6th, 2020. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window, however, you may

Fenster Hall 5, 6th Floors Network Interruption 9/14/20 9:30-10am

On Monday Sept 14, 2020 9:30am, network service to Fenster Hall 5th and 6th floors was interrupted. Service was restored at 10am. Information: IST Servicedesk 973-596-2900 http://servicedesk.njit.edu/

Error about Banner Connection not being secure

Some users have been getting the following error when connecting to Banner Self-Service  “Your connection is not fully secure”.  This is a known issue and is a result of TLS 1.0 and 1.1 approaching end of life. If you receive this issue please click advanced and then click on Proceed to bnssbpr1.njit.edu (unsafe). If that

Moodle Upgrade, July 9, 2020

Moodle will be unavailable on July 9 between 12:30 am and 6:30 am while an upgrade is applied to our site. If you have any questions or experience issues outside of that time frame, please contact the IST Service Desk by calling (973) 596-2900 or emailing servicedesk@njit.edu.

Scheduled Outage Enterprise IT Service – Saturday, June 6th – Sunday, June 7th 2020

IST will be applying operational and security updates to several systems from 9 pm Saturday, June 6th, to 11 am Sunday, June 7th, 2020.  During this critical activity, many enterprise IT services (e.g. Banner, TouchNet, Infosilem) will be unavailable.    Webmail and Canvas/Moodle will be available throughout most of this maintenance window, however, you may experience