At approximately 8:40 am Canvas availability became intermittent. Around 9:00, the outage became more widespread and the service was largely unavailable. Canvas is aware of the issue and as of 9:15 service seems to be restored. If you have any questions, please email email@example.com.”
On March 3, 2021 Canvas experienced an outage from approximately 4:29 PM – 5:16 PM. They are monitoring performance and will report on a root-cause of this problem. If you have questions please contact firstname.lastname@example.org or 973-596-2900.
The issues with Google mail was resoled at approximately 12:33 pm on 4/8/2020. Students, faculty, and staff may experience delays with mail being sent/received. Google is aware of this issue and working to resolve it. We will provide updates as they become available.
Update: Access to Mediaspace was restored as of 10:45 3/30/20. Mediaspace.njit.edu is currently unavailable. Kaltura (our vendor) is aware of the problem and working to resolve it. We will provide updates as they are available.
Update: At approximately 11:30 am, March 27, an intermittent issue with our VMware environment resulted in some services becoming slow or unavailable. This included Highlander Pipeline. The issue was resolved by 11:50 am. We are aware of an issue in the data center that may impact access to some services. Right now we are noticingContinue reading “Resolved: Slow or unavailable services”
Update: Webex audio issue was resolved at approximately 3:40 pm, March 25. Starting at about 2:40 pm, March 25, we have observed problems with Webex voice over IP (VOIP) audio. Audio in existing rooms has been choppy and participants may not be able to connect to their conference. We are working with Cisco to fixContinue reading “Resolved: Webex Audio Issues”
Update: Access to Moodle was restored at approximately 5:00 pm. As of 1:38, March 23, 2020 we have reports of Moodle being slow/unavailable. The vendor is aware of the problem and is working to resole it.
Update: Moodle service was restored at approximately 3:00 PM, February 6. As of 2:27 PM, February 6, Moodle is unavailable. The vendor is aware of the problem and is working to return service. We will provide updates as they become available.
On Sunday, January 26, the login link on canvas.njit.edu stopped working. This was related to an issue with the NJIT website (Canvas was available). We will be monitoring the NJIT website throughout the day.
All services were restored by 12:15. The outage, which started at approximately 11:45 AM, impacted Webmail, Canvas, Pipeline, Moodle, and NJIT_Guest. We will provide additional information about the cause of the problem when it becomes available.