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Internet intermittent Thursday morning 2/26/2015 1:01am – 2:20am

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On Thursday morning 2/26/15 at 1:01am – 2:20am internet connectivity to and from NJIT became intermittent due to a network maintenance issue being performed by NJEDge’s Internet service provider Cogent.   Internet service is currently running properly via an alternate provider.

Information: IST helpdesk 973-596-2900

Moodle may be slow or unresponsive. February 23, 2015

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UPDATE 2: February 25, 2015

Moodle log in should be functioning normally. If you are still experiencing issues within Moodle, please contact the IST HelpDesk at 973-596-2900.

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UPDATE: February 24, 2015

Moodle will be undergoing a brief emergency downtime tonight at 11 PM EST. This interruption will only be for a few seconds. Users who are logged into Moodle will be required to login again.

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Since around 9:30am today Moodle has been experiencing difficulties. It may become slow or unresponsive at times. We are actively working on the issue and hope to have it resolved soon.

Recording Capability Restored to Webex

The ability to record WebEx sessions has been restored.  Reminder, as previously noted, there is much greater flexibility in the management of the session recordings if Relay is utilized instead.

WebEx Recording Problem

There currently is an issue with the ability of WebEx to store recordings and therefore the Record feature will not work.  CISCO is working on correcting the issue.  There is no estimated time yet for restoration of service.  We continue to recommend that Relay be used for recording of Webex sessions.

Webex Service Interuption – Friday Feb 13

There will be some service interuptions to WebEx on Friday, Feb 13, from 10PM to 3AM on Feb 14.  CISCO will be applying patches and service upgrades during this period.

Kong and Stheno and test/development system temporarily down: February 9, 2015

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Update #2:

HPC (Kong and Stheno) have been brought back online.

Restoration of test/development system is still down, we are continue to work to bring it back online.

Please continue to check here for the latest information.

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Update #1:

Restoration of HPC (Kong and Stheno) is expected to be at around 5:30pm

Restoration of test/development system is expected to be at around 4:30pm

Please continue to check here for the latest information.

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Due to an Air Conditioning malfunction in one of the server rooms, the servers hosting HPC, primarily Kong and Stheno, and the test/development system will be brought down. The current ETA for resolution is roughly two hours. Please check back here for any updates.

VPN service outage. February 2, 2015

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UPDATE:

The issue with VPN has been resolved. If you continue to experience difficulty, please contact the NJIT Helpdesk at 973-596-2900.

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Currently the VPN service is unavailable. We are aware of this and are working on resolving the issue. Currently there is no ETA. Please check back here for updates.

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