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Network Maintenance Schedule July 17 to August 3, 2017

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IST/Core Systems and Telecommunications will be performing NJIT campus network diagnostics, patching, reconfigurations and upgrades throughout the campus network beginning Monday, July 17 and lasting until Thursday, August 3. Maintenance will be performed on the wired network Monday through Thursday mornings between the hours of 1 AM and 7 AM. During these early morning hours there may be brief (less than 5 minutes) interruptions to some network services, but they should be minimal and isolated.

Additionally, maintenance will be performed on the NJIT wireless network beginning Monday, July 17 and lasting until Thursday, July 27. Wireless connectivity may be intermittent or unavailable during the following times:

• Monday July 17 – 9:15 pm to 12 am: Wireless access will be intermittent for a 15 minute window.
• Tuesday July 18 – 9:15 pm to 12 am: Wireless access will be intermittent for a 15 minute window.
• Wednesday July 19 – 9:15 pm to 12 am: Wireless access in the Residence Halls and wired authentication in Honors Residence Halls will be intermittent for a 15 minute window.
• Thursday July 20 – 9:15 pm to 12 am: EDUROAM will be unavailable for approximately three hours.
• Monday July 24 – 9:15 pm to 12 am: Wireless access will be intermittent for a 15 minute window.
• Tuesday July 25 – 9:15 pm to 12 am: Wireless access will be intermittent for a 15 minute window.
• Wednesday July 26 – 5 am to 8 am: Wireless will be unavailable in GITC, Cullimore, Campus Center, STPG, ME, Naimoli, EZFAC, CAB, and outdoor locations.
• Thursday July 27 – 5 am to 8 am: Wireless will be unavailable in Specht, Fenster, Weston, Colton, Campbell, and Eberhardt Halls.

After the Monday July 24 and Tuesday July 25 maintenance windows, wireless clients may receive a pop-up message regarding new certificates. If you receive this message, please accept the new certificate warning.

For more information, please contact the IST Service Desk at 973-596-2900 or http://help.njit.edu.

Moodle Downtime – July 5, 2017 12:30am – 6:30am

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Moodle will be down for updates on Thursday July 6th between 12:30 AM to 6:30 AM. During this time Moodle may not be available for use.

Datacenter Server Maintenance 7/3/17, 6am – 2pm

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On Monday, July 3, 2017 at 6AM – 2PM, maintenance will be performed on Datacenter servers. During the maintenance window, access to Banner Student Self Service, Faculty Self Service, Employee Self Service, Internet Native Banner (INB), Job submission, and other portal services will be intermittent. There will be a brief Webauth Authentication Service outage at 6AM – 6:15AM for Webmail, Moodle, 25 Live Event Management, and other services listed at http://ist.njit.edu/webauth

Information: IST Service Desk 973-596-2900

Update : sql2.njit.edu service restored at 17:00 6/15

One of the two academic MySQL database servers, sql2.njit.edu, is down.

All databases on that server are currently not available.

The other academic MySQL database server, sql1.njit.edu, is up and functioning
normally.

ETA of restoration of sql2.njit.edu service is not known at this time.

Updates will be posted at this space.

arcs@njit.edu

NJIT Go Mobile Application Maintenance Tuesday, 7am-8am

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NJIT Go, NJIT’s official mobile application, will undergo maintenance on Tuesday, June 6, between the hours of 7am – 8am. During this maintenance window, the NJIT Go mobile service will be unavailable. Service is expected to be fully restored by 8am.

Information: IST Servicedesk 973-596-2900.

Service Restored – Phone System Incoming Calls Not Working – 6/2/2017

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Service was restored on June 2, 2017 6:54am.

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We are currently investigating incoming telephone call connectivity issues. Incoming calls from external callers made to NJIT numbers 973-596-xxxx and 973-642-xxxx may not be working. Outgoing and internal phone calls are working. Calls made to the NJIT police department via “911” are working.

Info: IST service desk 973-596-2900

Intermittent Internet Connectivity Issues

We are currently investigating internet connectivity issues on and off campus.  Check back here for updates.

11:44am Update:  We have narrowed the problem down to a routing issue at one of NJIT’s internet service providers (ISP).  We are working with their support staff to resolve the issue.  We have temporarily disabled this ISP to work around the routing issue.  Normal internet communication is now restored.

 

2:30pm Update: All connectivity has been normal since the last update.  We continue to work with the ISP on final resolution.  This will be the last update unless there are further issues.