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Unexpected service interruption – Wednesday 3/25/2015

UPDATE:

All services affected by the outage have now be rectified. If you are still having trouble, please contact the Helpdesk at 973-596-2900.

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Several services are unavailable at this time due to unexpected system shutdowns.  Affected  services include academic database, Raisers Edge database, Banner ERP test systems, etc.  This problem is under investigation, but no estimated service restoration time is available yet.  Please contact IST Computing Helpdesk for additional information at (973) 596-2900.  Thank you.

Webex Service Restored

Service has been restored to Webex as of 12:01AM March 17, 2015

Webex System Problems

There is an issue with being able to start or participate with Webex.  CISCO is aware and is working on it.  There is no ETA yet for restoration of service

Information systems service interruptions possible due to computer room electrical power interruption

Possible information systems service interruptions are being investigated following a brief computer room electric power interruption at around 7:34pm today.  Please notify the IST Computing Helpdesk at 973-596-2900 during business hours, or any time at http://ist.njit.edu/helpline, to report any on-going issues that may be related to this event.  Thank you.

WEBEX Server Relocation – March 14 10PM-2AM

CISCO is relocating the server system where the NJIT Webex site is located, on Saturday evening, March 14.  Expected time frame is 10PM to 2AM Sunday morning.  Interuptions in service would be expected during this period.

Highlander Campus Pipeline Maintenance

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Starting at 5am Thursday, March 12, 2015, Highlander Campus Pipeline will be briefly unavailable due to server maintenance.

All services are expected to be restored by 5:15 am.

Further Contact: uis-systems@njit.edu or the IST Helpdesk at 973.596.2900

Highlander Campus Pipeline Maintenance

by

Starting at 5am Thursday, March 12, 2015, Highlander Campus Pipeline will be briefly unavailable due to server maintenance.

All services are expected to be restored by 5:15 am.

Further Contact: uis-systems@njit.edu or the IST Helpdesk at 973.596.2900

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