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Network maintenance GITC 2nd and 3rd floors – June 18, 2015 Thursday morning 5am

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On Thursday morning June 18, 2015 at 5am, network maintenance will performed impacting some computers on the 2nd and 3rd floors of GITC.  During this maintenance window of 5-5:30am, there may be 15-30 minutes of network downtime to some of the wired and wireless computers.   Telephone service will not be impacted.

Info: IST Helpdesk 973-596-2900

Webmail by Google delivery delays

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Google has acknowledged an ongoing issue with email causing delivery delays affecting both inbound and outbound messages.

The issue can be tracked at http://www.google.com/appsstatus

Please contact IST Computing Helpdesk for additional information at (973) 596-2900.  Thank you.

Intermittent Telephone Service; June 2, 2015

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On June 2 starting at approximately 11:45am phones located in Cullimore, Fenster, Eberhardt, CAB and the Campus Center are having intermittent telephone service Voice mail systems are also being affected by this outage.  We are currently working to resolve the problem.

Network Provider Internet Outage Memorial Day Weekend 2015

NJIT’s main Internet  Service Provider will be performing maintenance upgrades to its core routers. The devices are scheduled to undergo mandatory software upgrades over the course of the Memorial Day weekend between the hours of 12:01am and 6:00am, with the primary date being Saturday, May 23rd, and Sunday May 24th and Monday May 25th serving as backup dates.

There will be a loss of all Internet Connectivity to campus users; who, during this time, will experience an interruption in service that will last 45 minutes. There may also be brief outages lasting about 5-10 minutes throughout the service window.

Remote VPN users will also also loose connectivity during this service window.

This outage will impact connectivity to cloud services from the campus such as Gmail, Google Apps, Moodle Rooms and WebEx. These services should still be available off campus without VPN.

This outage should not impact connectivity to other key NJIT services both on and off campus.

Please contact the IST Helpdesk at 973-596-2900 if you have any questions.

Service restored – Telephone System: Intermittent service – east portion of campus 5/11/2015 – 11am-7:30pm

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Full telephone service was restored on May 11 Monday evening at 7:30pm.

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On May 11 starting at approximately 11am some phones located in Cullimore, Fenster, Eberhardt, CAB and the Center are having intermittent telephone service.  We are currently working to resolve the problem.  A common symptom of the outage is when phone calls placed go directly to voicemail.

Info: IST Helpdesk 973-596-2900

Service Restored – Internet connectivity intermittent 4/28/15 2:30am – 5am

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On Tuesday morning April 28, 2015 at 2:30am connectivity to and from the internet became intermittent due to issues with our internet service provider.  Service was restored at approximately 5am.

Please contact the IST Help Desk at 973-596-2900 if you have any questions.

UPDATE: KONG outage; April 23, 2015

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UPDATE:

Service to KONG has been restored. If you continue experiencing issues using KONG, please contact the IST Helpdesk at 973-596-2900.

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Currently KONG is down and is being actively worked on the be brought back up. There is not ETA as to when service will be restored.

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