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Telephone system maintenance May 19, 2016 7pm – 8pm


On Thursday May 19, 2016 at 7pm – 8pm telephone system maintenance will be performed. During this maintenance window, there will be intermittent connectivity that may cause approximately a one minute outage in telephone service. Portions of CAB, the Campus Center, Fenster, Cullimore, and Eberhardt Halls may have a 5 minute outage.

Info: IST Helpdesk 973-596-2900

Completed – Banner System Upgrade – 5/19/2016


Banner Financial Aid and Banner General systems are scheduled for upgrade on Thursday May 19, 2016 between 4am and 7am.

During the upgrade, Self Service Banner (SSB), Interactive Native Banner(INB), Banner XE Registration, Job Submission/Appworx, Banner Document Management, Banner Relationship Management, Cognos/ODS, Degree Works, Admission Portal, eReport, ePrint, Workflow, M3, 25 Live, etc. will be intermittently unavailable.

All services are expected to be available by 7am..

Banner Document Management System (BDMS) maintenance – 5/17/2016


Banner Document Management System (BDMS) is scheduled to be unavailable for maintenance for three hours starting 4am Tuesday, May 17, 2016.   The system is expected to be back online no later than 7am.

NJIT Search offline – May 9, 2016


NJIT’s Google Search Appliance is temporarily down for maintenance and will be back online as soon as possible.

If you have any questions please contact the IST HelpDesk at 973-596-2900 Mon-Fri 8am-9pm.

Moodle Maintenance 4/29

Moodle will be undergoing maintenance between 3 AM and 6 AM on Friday April 29th. During this time Moodle may not be available. We apologize for any inconvenience this may cause.

Update : 10:00 AM April 19

Hadoop services were restored at 11:55 AM Sunday 4/17.

Update: Loss of IT Services Due to Power Failure

Update: 6:30 pm, April 15 

As of 6:00 pm the majority of NJIT’s IT Services have been restored. This includes:

  • Instructional systems (course evaluations, Moodle, Relay, WebMail by Google, WebEx).
  • Web applications (admissions, Banner, Campus Pipeline, online tuition payments).
  • Network access (wireless access, shared drives).

We are still in the process of restoring the Academic and Research Computing systems.  We anticipate that most of these services will be available by 7pm with the exception of the High Performance Computing (HPC) systems. Kong and Stheno should be available by 9 pm with Hadoop being brought online by Monday, April 18.

If you have any questions, please contact the NJIT Help Desk at 973-596-2900 (Monday – Friday, 8 am – 9 pm).


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