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Update : service restored at 17:00 6/15

One of the two academic MySQL database servers,, is down.

All databases on that server are currently not available.

The other academic MySQL database server,, is up and functioning

ETA of restoration of service is not known at this time.

Updates will be posted at this space.

NJIT Go Mobile Application Maintenance Tuesday, 7am-8am


NJIT Go, NJIT’s official mobile application, will undergo maintenance on Tuesday, June 6, between the hours of 7am – 8am. During this maintenance window, the NJIT Go mobile service will be unavailable. Service is expected to be fully restored by 8am.

Information: IST Servicedesk 973-596-2900.

Service Restored – Phone System Incoming Calls Not Working – 6/2/2017


Service was restored on June 2, 2017 6:54am.


We are currently investigating incoming telephone call connectivity issues. Incoming calls from external callers made to NJIT numbers 973-596-xxxx and 973-642-xxxx may not be working. Outgoing and internal phone calls are working. Calls made to the NJIT police department via “911” are working.

Info: IST service desk 973-596-2900

Intermittent Internet Connectivity Issues

We are currently investigating internet connectivity issues on and off campus.  Check back here for updates.

11:44am Update:  We have narrowed the problem down to a routing issue at one of NJIT’s internet service providers (ISP).  We are working with their support staff to resolve the issue.  We have temporarily disabled this ISP to work around the routing issue.  Normal internet communication is now restored.


2:30pm Update: All connectivity has been normal since the last update.  We continue to work with the ISP on final resolution.  This will be the last update unless there are further issues.

Intermittent Moodle Login Error

EDIT: Full services was restored at 10:00 AM this morning.

Moodle is currently experiencing an intermittent error after logging in: “Exception – Destination in response doesn’t match the current URL.” Please try refreshing your browser or try from a different web browser to login. We are currently working with our provider to resolve this issue.

File Server Maintenance – Friday May 12

On Friday May 12, Starting at 9pm we will be performing emergency maintenance on departmental file servers and login profile servers.   Starting at 9pm access to departmental file servers (DFS) will be intermittent as systems reboot.

Starting at 10pm access to login profiles will become intermittent .   Logins to windows PCs may fail or take longer than usual.   All work is expected to be complete by 3am.

Service restored : service was restored at 19:15 5/08/2017.