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CHEN building network and phone outage / Sunday Nov 27 7:30am – 5:20pm

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On Sunday November 27, 2016 7:30am – 5:20pm, a network outage in the CHEN building occurred. Service was restored at 5:20pm. This impacted both wired and wireless network access. Telephone service within the building was impacted.

Information: IST Service Desk 973-596-2900

Update: sql1 service restored 11AM 11/22

One of the two academic MySQL database servers, sql1.njit.edu, is down.

All databases on that server are currently not available.

The other academic MySQL database server, sql2.njit.edu, is up and functioning
normally.

ETA of restoration of sql1.njit.edu service is expected by 10:30AM Tue 11/22.

Updates will be posted at this space.

arcs@njit.edu

sql1.njit.edu was back on-line as of 11AM 11/22.

Update: sql2 service restored 8:10AM 11/21

One of the two academic MySQL database servers. sql2.njit.edu, is down.

All databases on that sever are currently not available.

The other academic MySQL database server, sql2.njit.edu, is up and functioning
normally.

ETA of restoration of sql2.njit.edu service is not known at this time.

Updates will be posted at this space.

arcs@njit.edu

sql2.njit.edu was back up at at 08:10 11/21

Service restored. Server Outage within the GITC Datacenter. Some IT services unavailable. Nov 11 10:30pm – Nov 12 3:43am

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Update Nov 12, 3:43am: most services have been restored.

Update Nov 12, 2:10am:

On Nov 11 at 10:30pm some NJIT IT services became unavailable or intermittent due to a hardware failure with one of server chassis within the GITC datacenter. IT services were moved to other hardware and most services have been restored.

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On Friday evening November 11, 2016 at approximately 10:30pm, a problem has occured with a portion of the virtualized server environment within the NJIT GITC datacenter. Some NJIT IT services are currently unavailble. The problem is currently being evaluated. This announcement will be updated as more information becomes available.

Information NJIT IST Service Desk 973-596-2900

Completed – Emergency Banner System maintenance (10/31/2016)

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Today, October 31, 2016 at 7PM – 7:30PM, University Information Systems will perform emergency maintenance on Banner system.  During the system maintenance window, access to Banner Student Self Service, Faculty Self Service , Employee Self Service, Internet Native Banner (INB),  Job submission and other services will be unavailable.

Information: IST Helpdesk 973-596-2900

Service Restored at 11:55am. Slow Internet Connectivity 10/27/16 9:15am

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Full Internet service was restored at 11:55am on a backup circuit.

On Thursday October 27, 2016 at 9:15am, Internet connectivity to NJIT had a reduction in performance. This is due a broken fiber optic cable connection with our fiber provider causing a loss of service to one of our internet service providers. Service is currently being restored. Time to repair is estimated at noon. This page will be updated as additional information becomes available. Internet service is currently running on a backup provider.

Information: IST Service Desk 973-596-2900

Intermittent Internet Connectivity 10/23/16 7:20pm – 7:50pm

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On Sunday October 23, 2016, 7:20pm – 7:50pm, Internet connectivity for portions of the network became intermittent. This impacted VPN and service to the residence halls. Service was restored at 7:50pm.

Information: IST Service Desk 973-596-2900