IST Outage Reported IT Enterprise Systems

IST will be applying routine operational and security updates to IT systems from 10pm Saturday, October 1st, to 4am, Sunday, October 2nd. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window, however, you may experience intermittent interruptions. Network access and telephone service will not be affected. If you encounter any issues after 4am on Sunday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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IST Outage Reported IT Enterprise Systems

IST will be applying routine operational and security updates to IT systems from 10pm Saturday, September 24th, to 12pm, Sunday, September 25th. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout this maintenance window. Network access and telephone service will not be affected. If you encounter any issues after 4am on Sunday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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IST Outage Reported Canvas

Currently NJIT users might be experiencing slowness and errors when accessing Canvas. IST is aware of this issue and is working with our provider on a resolution. You can view the status of Canvas on their status page for updates at: https://status.instructure.com/
If you have any questions, please reach out to the IST ServiceDesk at help.njit.edu.

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IST Network Upgrade Maintenance Reported NJIT Wired Networks

Network Upgrade Maintenance Campus Center August 27-28, 2022 and September 10-11, 2022

IST Unified Communications and Networks (Telecom) will update and replace the networking equipment in the Campus Center. This is being done to increase capacity and increase network performance in the building. We will be performing this upgrade on the following schedule:

Location:
Campus Center Lower Level, 1st and 2nd Floors
(Round section)
Date:
Saturday, August 27, 2022 and Sunday, August 28, 2022
Time:
8:00 AM to 5:00 PM
(Individual connections may be unavailable overnight)

Location:
Campus Center Lower Level, 1st, 2nd, 3rd, 4th Floors
(Rectangular Section of the building)
Date:
Saturday, September 10, 2022 and Sunday, September 11, 2022
Time:
8:00 AM to 5:00 PM

During this scheduled window there will be no WiFi, no wired connectivity and no phone service while the equipment and cables are replaced. The red Emergency phones will not be impacted.

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IST Outage Reported IT Enterprise Systems

IST will be performing routine maintenance between the hours of 2am and 6am, Saturday, August 20th. During this critical activity, Banner and dependent services (e.g. Highlander Pipeline, DegreeWorks) will be unavailable. Webmail and Canvas will be available throughout the maintenance window. Network access and telephone service will not be affected.

If you encounter any issues after 6am on Saturday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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IST Outage Reported NJIT Wired Networks

Network Upgrade Maintenance Library/Central Avenue Building Aug 20, 2022 and Aug 21, 2022

IST Unified Communications and Networks (Telecom) will update and replace the networking equipment in the Library/Central Avenue Building (CAB). This is being done to increase capacity and increase network performance in the building. We will be performing this upgrade on the following schedule:

Location Date Time

Library/CAB all floors Saturday, August 20, 2022 8:00 AM to 5:00 PM

Library/CAB all floors Sunday, August 21, 2022 8:00 AM to 5:00 PM

During this scheduled window there will be no WiFi, no wired connectivity and no phone service while the equipment and cables are replaced. The red Emergency phones will not be impacted.

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IST Planned Maintenance Reported Wireless Network

On Sunday, August 7 between 11 PM to 8 AM Monday – IST Unified Communications and Networks (Telecom) will be performing wireless network maintenance. There may be brief service disruption during this window for the NJITsecure and eduroam wireless networks.

After this maintenance, Wireless Clients may be presented with a new certificate in order to authenticate. Clients may need to accept the new certificate in order to have wireless network connectivity. In the event that your device does not accept the change, the NJITsecure and/or eduroam wireless profile should be deleted (forgotten) from the client device and added again.

If you have questions please contact the IST ServiceDesk at 973-596-2900 or https://servicedesk.njit.edu/

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IST Outage Reported NJIT Wired Networks

Network Upgrade Maintenance Weston Hall entire building Aug 5-7, 2022 and Aug 12-13 2022

IST Unified Communications and Networks (Telecom) will update and replace the networking equipment in all of Weston Hall and Campbell HCAD areas. This is being done to increase capacity and increase network performance in the building. We will be performing this upgrade On the following schedule:

Location: Weston Floors 1,2,3,4,5, and Campbell HCAD Areas
Date: August 5, 2022 to August 7,2022
Time : 8:00 AM to 5PM

Location: Weston Floors 5,6 and 7
Date: August 12, 2022 to August 13, 2022
Time: 8:00 AM to 5PM

During this scheduled window there will be no WiFi, no wired connectivity and no phone service while the equipment and cables are replaced. The red Emergency phones will not be impacted.

IST Outage Reported IT Enterprise Systems

IST will be applying routine operational and security updates to IT systems from 10pm Saturday, August 6th, to 4am, Sunday, August 7th. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window, however, you may experience intermittent interruptions. Network access and telephone service will not be affected.

If you encounter any issues after 4am on Sunday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

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