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Moodle Service Restored

Update: Moodle service has been restored at 1:35 PM.

Moodle users may experience intermittent service when logging in to Moodle. Users may see an “Error Writing To Database” message or “dmlreadexception” when browsing pages. Users can try to refresh their page as a temporary fix.

 

Update: NJITsecure and domain login issues.

Starting Thursday, February 15 faculty and staff may have experienced intermittent problems connecting to the wireless network (NJITsecure) or logging into their computers (NJITDM domain).
These interruptions were caused by computers that were infected by malware (QAKBOT) after clicking on links within phishing emails. QAKBOT targets organization’s active directory (AD) accounts, preventing uninfected users from logging into their accounts.

NJIT is in the process of pushing out the latest version of McAffee software which will be automatically installed. Please be suspicious of any links within emails and remember that attackers will frequently impersonate NJIT employees to encourage victims to click links.
If you think your computer may be infected or have any questions about this process please call the IST Service Desk at 973-596-2900 or help.njit.edu.
Malicious or suspicious emails can be reported to abuse@njit.edu. Please include the email header – https://ist.njit.edu/email-headers).

Banner System Maintenance, 2/27/2018, 4:00 AM – 5:00 AM

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On Tuesday, February 27, 2018 at 4:00 AM – 5:00 AM, Banner system will undergo scheduled maintenance.  During the maintenance, Internet Native Banner (INB), Banner Self Service (SSB), Registration Self Service, and Highlander Pipeline will be unavailable.

Information: IST Service Desk at 973-596-2900

Domain log in issues – February 20, 2018

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Currently some user may experience trouble logging on to their computers. Please wait 15 minutes before attempting to log in again. IST is aware of the issue and is actively investigating the root cause and hope to have it resolved shortly. If you have any questions please contact the IST Service Desk at 973-596-2900.

Moodle Performance Restored

Update: Service has been restored as of 12:30 PM.

Moodle is currently experiencing a service degradation, users may experience a slow or unresponsive site. NJIT is working with our provider to resolve this issue.

Domain log in issues – February 15, 2018

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Update: This should be resolved now, if you have any issues please contact the IST Service Desk at 973-596-2900.

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Currently some user may experience trouble logging on to their computers. Please wait 15 minutes before attempting to log in again. IST is aware of the issue and is actively investigating the root cause and hope to have it resolved shortly. If you have any questions please contact the IST Service Desk at 973-596-2900.

 

NJIT Directory Search Outage, 6 pm – 6:35 pm, 2/1/2018

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NJIT Directory Search service (directory.njit.edu) was intermittently available between 6:00 pm – 6:35 pm, Thursday, February, 1, 2018.  The cause of the service performance issue is being investigated.