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Network Maintenance Aug 18 – 27, 2017

IST – Telecom will be performing maintenance on the campus routers connecting several buildings and user groups. During the scheduled maintenance windows there will be a total loss of network connectivity the the areas indicated. Some workstations/network devices may require a reboot.

The schedule and areas impacted is as follows:
  • Friday 8/18 – 6:30 AM to 7:30 AM

GITC Lower Level and First Floors
GITC Second and Third Floors

  • Sunday 8/20 – 10:00 PM to 12:00 AM (Midnight)
    Monday 8/21 – 6:30 AM to 7:30 AM

GITC Forth and Fifth Floors
GITC Administrative Users IST Staff

  • Tuesday 8/22 – 6:30 AM to 7:30 AM

Central Avenue Building and NJIT Library

  • Wednesday 8/23 – 6:30 AM to 7:30 AM

Student Mall Administrative Users

  • Thursday 8/24 – 6:30 AM to 7:30 AM

Fenster Hall Administrative Users

  • Friday 8/24 – 6:30 AM to 7:30 AM

Public Safety/Security Systems

  • Sunday 8/27 – 7:00 AM to 9:00 AM

Public Safety/Security Systems
Residence Halls network in Cypress, Laurel, Redwood and Oak
Eberhardt Hall wireless
Analog phones (typically fax machines) in the Campus Center, Cullimore, Eberhardt, CAB, and Fenster Halls


Please contact the IST Service Desk at 973-596-2900 if you have any questions.

Update : GitLab services restored

GitLab services on were restored at 2:29 PM 8/21.

GitLab is now running normally on non-operational is currently non-operational, due to a
configuration problem.

The problem is currently being worked on.

An ETA for restoration of GitLab services on
is not known at this time.

Highlander Pipeline is currently unavailable


UPDATE: Highlander Pipeline is back online as of 7:20am.

Highlander Pipeline is currently unavailable. The cause of the issue is being investigated. Check back here for updates.

If you have any questions please contact the IST Service Desk at 973-596-2900

RELAY SERVER UPGRADE ALERT- Aug 15, 2017 – 9AM to 11AM (approx.)

On August 15th, between the hours of 9AM and 11AM, the TechSmith Relay server will down due to an upgrade. This new update to version 5.1.2 includes a number of improvements in the stability of the recorder.

In order to facilitate this change it is necessary that users of the Mac version of Relay will need to upgrade their recorder. When opening the application you should receive a prompt to update your recorder. Please install this update to continue to use Relay (no change for PC users).

If you are having an issue and are unable to upgrade you can also download the newest recorder from the NJIT TechSmith Relay site at

If you have any questions please contact the IST Service Desk at 973-596-2900

Banner services outage (Friday, 8/18/17, 9 pm – Saturday, 8/19/17, 5 pm)


The following services will be unavailable due to planned maintenance beginning on Friday, August 18, 9 pm through Saturday, August 19, 5 pm:

  • Banner Self Service (Student, Financial Aid, Faculty, Employee, Finance) including Pay Your Bill and new Registration Self Service links in Highlander Pipeline.
  • Banner INB (Internet Native Banner) and Job Submission
  • Auxiliary Banner services (e.g. Appworx, Banner Document Management, Degreeworks, eVision, etc.)

We apologize for any inconvenience this may cause.

Moodle, Webmail, Campus-wide Notification system, and Student Success Collaborative services will remain available.

Further Contact: or the IST Helpdesk at 973.596.2900

Moodle Downtime

Important Downtime Announcement: Moodle will be undergoing maintenance on August 10th between 3 AM and 5 AM. During this time Moodle will not be available.