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Highlander Pipeline Intermittent 2/23 5am-6am

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On Thursday February 23, at approximately 5am – 6am, access to portions of Highlander Pipeline (my.njit.edu) may have been intermittent due to network maintenance. Service was restored at 6am.

Information: IST Service Desk 973-596-2900

Resolved – Highlander Pipeline access issue using Chrome browser (updated: 2/3/2017)

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Chrome browser users are no longer required to use an alternate browser for Highlander Pipeline access.

The access issue was caused by changes introduced in recent Chrome browser upgrade (version 56.0.2924.76).  Earlier today (2/3/2017), Highlander Pipeline went through emergency maintenance to apply a solution to the access issue.

 

 

 

ITMS Request Service down for maintenance. Thursday, January 26, 2017

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“The ITMS Request Service will be down for maintenance on Thursday, January 26 starting at 7am. The maintenance should be the completed by 8:30am. This maintenance will update the name of the system to MTSS Request Service to reflect the department name changing from Instructional Technology & Media Services to Media & Technology Support Services. The new system will be accessible from https://mtss-request.njit.edu/

University Calendar Maintenance

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The University Calendar / 25Live will undergo system maintenance on Thursday, January 26th from 5-8pm. The system will be unavailable during this time.

Wireless Maintenance Jan 10-13

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On Tuesday – Thursday nights, Jan 10-12 at 9:30pm – 11:59pm, software upgrades will be performed on the campus wireless network. On Friday morning Jan 13 7am – 8am, maintenance will be performed on the wireless authentication server. Wireless may become intermittent with brief interruptions in service during these maintenance windows.

Information: IST Service Desk 973-596-2900

UPDATED: Banner Channels in Highlander Pipeline are functioning normally (1/10/17, 8:40am)

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The issue reported earlier today morning with Banner channels not rendering information in Highlander Pipeline is now resolved.

Self Service Banner (SSB) and Internet Native Banner (INB) have been functioning normally.

Completed – Datacenter Network and Server Maintenance 1/7/17 10pm – 1/8/17 7am

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On Sunday, January 8, 2017 at 5AM – 7AM, maintenance will be performed on the Highlander Pipeline portal. During the system maintenance window, access to Banner Student Self Service, Faculty Self Service, Employee Self Service, Internet Native Banner (INB), Job submission, and other portal services will be unavailable. Included in this maintenance, between 5AM and 5:10AM, there will be a Webauth Authentication Service outage for Webmail, Moodle, 25 Live Event Management, Banner XE registration, and other services listed at http://ist.njit.edu/webauth

The 10pm – 1am Datacenter maintenance has been completed:
On Saturday, January 7, 2017 10pm – Sunday January 8, 2017 1am, data center network maintenance will be performed. Access to NJIT’s websites, services (i.e. Moodle, Webmail, Banner, wireless, VPN), servers will be intermittent or unavailable. This will impact all server access, with the exception of the main NJIT website, from both on and off-campus. Telephone service will not be impacted.

Information: IST Service Desk 973-596-2900