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Emergency shutdown of Kong 6 PM 10/15/2018

Kong will be shut down from 6 PM Monday 10/15 to 6 PM Tuesday 10/16
for emergency maintenance.

All compute nodes will be rebooted; all running jobs on those
nodes will be terminated.

Logins to the Kong headnode will be disabled during this period.

Recruitment service ( unavailable


Recruitment service ( is currently unavailable.  We will advise when there is more information.

Completed: Internet Control Device Update 10/12/2018 at 6:30 AM to 7:30 AM

We will be performing a required update to the Internet Bandwidth Management device this Friday, October 12, 2018 starting at 6:30 AM and lasting until 7:30 AM.

During the maintenance period you may experience up to 3 brief Internet connection outages lasting 15 to 90 seconds. Actual downtime experienced was 2 seconds.

Most applications will automatically recover from the brief outages.

Please contact the Service Desk if you have any questions at

Resolved: Media Gallery Videos May Not Play in Moodle

7:50 PM Update: The issue is now resolved and media should be restored.

Original Message: There is currently an issue where some videos in Moodle may not play in the Media Gallery. NJIT is currently working with our provider to resolve this issue.


Service Restored at 12 noon. Intermittent Phone and Network and network issues 9/27/18


Service restored at 9/27/18 12 noon.

On Thursday morning 9/27/18 at 9:30am network connectivity to some phones and computer in CKB, Cypress, Honors, EDC3 and FSB became intermittent.  The issue is currently being researched.

Information: IST Service Desk 973-596-2900

Intermittent Webauth Authentication Service, 10 am – 10:15 am, 9/20/2018


There was an intermittent Webauth authentication service availbility between 10 am and 10:15 am, September 20, 2018.  The issue may have required users to retry their login.

Degree works update

We are currently updating the catalog year for undergraduate students whose catalog year is prior to 2018-2019. This will move students to the new GER approved curricula and allow students and advisors to view the student’s updated audits on Degree Works.

Majors which have not had their curricula updated for the GER changes will be updated at a later date. These majors are:
• CET – Construction Engineering Tech
• CMT – Construction Management Tech
• COMM – Communication (BS and BA)
• TMT – Telecommunications Management Tech

Please direct any questions to