The Kong.njit.edu HPC cluster will be out of service from Tue 5/26 to Fri May 29,
for an operating system and scheduler upgrade.
Please see :
arcs@njit.edu
Intermittent Internet Connectivity – June 23, 2020 8:15am – 8:45am
On Tuesday June 23, 2020 at 8:15am – 8:45am, internet connectivity to and from NJIT became intermittent. Service was restored at 8:45am.
Info: IST Service Desk 973-596-2900 http://servicedesk.njit.edu/
VPN Server Maintenance Sunday night 6/7 at 11:59pm – Monday morning 6/8 1am
On Sunday night June 7 11:59pm – Monday morning June 8 1am, maintenance will be performed on the NJIT VPN server. During this maintenance window, VPN services will be unavailable for 30 minutes. Service will be restored by 1am.
Info: IST Service Desk 973-596-2900 or http://servicedesk.njit.edu/
Scheduled Outage Enterprise IT Service – Saturday, June 6th – Sunday, June 7th 2020
IST will be applying operational and security updates to several systems from 9 pm Saturday, June 6th, to 11 am Sunday, June 7th, 2020. During this critical activity, many enterprise IT services (e.g. Banner, TouchNet, Infosilem) will be unavailable.
Webmail and Canvas/Moodle will be available throughout most of this maintenance window, however, you may experience intermittent interruptions. Academic research services (e.g. HPC, Big Data), network access and telephone service will not be affected.
If you encounter any issues after 11 am on Sunday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu
Grade change system outage
The Grade Change application will be unavailable on Thursday June 11th 5pm-9pm due to a scheduled software upgrade.
WebEx Emergency Service Maintenance 4/18/2020
On Saturday April 18, 2020 WebEx will be undergoing Emergency Maintenance between 10pm and 3am EST. During this time it is recommended not to host any meetings since users joining after this time will not be in the same session and will not have two way voice and presentation communication.
WebEx is experiencing intermittent issues. 4/16/2020
At around 4:15 pm on 4/16/2020 WebEx began to experience intermittent issues. We are aware of this and are working with the vendor to rectify the issue. We will update this post with more information as it becomes available.
Resolved: Webmail by Google – Email Delivery Issue
The issues with Google mail was resoled at approximately 12:33 pm on 4/8/2020.
Students, faculty, and staff may experience delays with mail being sent/received. Google is aware of this issue and working to resolve it. We will provide updates as they become available.
Resolved: Intermittent Mediaspace Availability
Update: Access to Mediaspace was restored as of 10:45 3/30/20.
Mediaspace.njit.edu is currently unavailable. Kaltura (our vendor) is aware of the problem and working to resolve it. We will provide updates as they are available.
Resolved: Slow or unavailable services
Update: At approximately 11:30 am, March 27, an intermittent issue with our VMware environment resulted in some services becoming slow or unavailable. This included Highlander Pipeline. The issue was resolved by 11:50 am.
We are aware of an issue in the data center that may impact access to some services. Right now we are noticing that some services may be slow to load (e.g. Pipeline). This is being investigated and updates will be made when available.
