Scheduled Maintenance: NJIT’s Virtual Private Network (VPN) software will be unavailable on Saturday, September 4 from approximately 11:30 pm – 12:00 midnight. This scheduled outage will allow for software updates that will improve the reliability of VPN. VPN Outage: There were two VPN outages on Thursday, September 2. The first outage started at 12:46 pmContinue reading “VPN Update: Scheduled Maintenance and Update on Yesterday’s Outage”
VPN Service was restored at 3:20pm. VPN was unavailable from 12:46pm-1pm and 2:12pm – 3:20pm. ——————– As of September 2, NJIT’s VPN service is experiencing intermittent outages. During this time VPN connections may timeout/fail. We are currently working on resolving the issue and will provide more information as it becomes available.
On Saturday night August 14, 2021 there will be a planned campus-wide internet outage. The campus-wide internet will become unavailable starting Saturday night 11pm – Sunday morning 2am to perform scheduled maintenance. There will be three 15-30 minute outages. During this time, IT services may be unavailable. Campus telephone service will remain available. If youContinue reading “Scheduled Internet Outage – Saturday night, Aug 14 11pm – 2am”
On Saturday, July 31, there will be a planned campus-wide internet outage. The campus-wide internet will become unavailable starting at midnight (Friday night) for approximately 30 minutes to perform scheduled maintenance. During this time, IT services may be unavailable. Campus telephone service will remain available. If you have questions please contact the IST ServiceDesk atContinue reading “Scheduled Internet Outage – Saturday, July 31, 2021 at Midnight (Friday Night)”
On Saturday June 12, 2021 2:20pm – 3:35pm, network connectivity from the NJIT campus to the campus website http://www.njit.edu and Canvas was unavailable. Service was restored at 3:35pm. The problem was due to an issue with our Internet2 service provider. Our provider is currently researching the issue. Information: IST service desk 973-596-2900.
On May 24 – June 14, IST Telecom and Networks will be upgrading the wireless network. This upgrade will improve WIFI performance within the buildings. During this upgrade, a contractor will replace the wireless access points in the following buildings: COLTON Hall CAMPBELL Hall EBERHARDT Hall FENSTER Hall During this maintenance, the contractor will replaceContinue reading “Wireless Network Upgrades May 24 – June 18, 2021”
IST will be applying operational and security updates to several systems from 8 pm Saturday, March 20th, to 2 pm Sunday, March 21st, 2021. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window, however, you mayContinue reading “Maintenance Completed -Scheduled Outage Enterprise IT Service – Saturday, March 20th – Sunday, March 21st, 2021”
On Tuesday March 16, 2021 9:00pm to 11:59pm, CST will upgrade the hardware supporting the Cisco Jabber phone service. The Jabber service is redundant and your mobile device or PC may see an outage for a few seconds during this maintenance period. The maintenance will not impact office telephones. Information: IST Service Desk 973-596-2900
On Monday January 25, 2021, at 5:30pm maintenance will be performed that may cause intermittent network connectivity for 1-5 minutes to the following buildings: • Micro Electronics• Tiernan Hall• Colton Hall• Faculty Memorial Hall• Student Mall• Weston Hall• ECEC This maintenance window is needed in order to replace an intermittent cable. Info: IST Service DeskContinue reading “Networking Maintenance Monday January 25 at 5:30pm”
On Friday January 22 6:00-6:10am, network maintenance will be performed. During this maintenance window, access to web services such as Webmail, the portal, Canvas and Webex may be intermittent for 3 minutes. Service will be restored by 6:10am. Information: IST Service Desk 973-596-2900 http://servicedesk.njit.edu/ ——————————————————————– Some services may have been intermittent between 11:47 am –Continue reading “Update: Website Network Outage, 1/21/21”