The issues with Google mail was resoled at approximately 12:33 pm on 4/8/2020. Students, faculty, and staff may experience delays with mail being sent/received. Google is aware of this issue and working to resolve it. We will provide updates as they become available.
On Sunday morning, March 15, the system began to expire passwords for users who did not set up their accounts in MyUCID Management. This prevented some users from being able to access IT services (e.g. Canvas, Moodle, Webmail, etc). This issue was resolved at approximately 8 pm March 16. If you experienced this problem we encourageContinue reading “March 16 Login Issue.”
All services were restored by 12:15. The outage, which started at approximately 11:45 AM, impacted Webmail, Canvas, Pipeline, Moodle, and NJIT_Guest. We will provide additional information about the cause of the problem when it becomes available.
On Saturday, October 21, 2017 between 2 AM – 8 AM, maintenance will be performed on Datacenter servers. During the maintenance window, access to Banner Student Self Service, Faculty Self Service, Employee Self Service, Internet Native Banner (INB), Job submission, and other portal services will be intermittent. There will be a brief Webauth Authentication ServiceContinue reading “Updated – Datacenter Server Maintenance 10/21/2017, 2 AM – 8 AM”
On Sunday, January 8, 2017 at 5AM – 7AM, maintenance will be performed on the Highlander Pipeline portal. During the system maintenance window, access to Banner Student Self Service, Faculty Self Service, Employee Self Service, Internet Native Banner (INB), Job submission, and other portal services will be unavailable. Included in this maintenance, between 5AM andContinue reading “Completed – Datacenter Network and Server Maintenance 1/7/17 10pm – 1/8/17 7am”
On Saturday, January 7, 2017 10:00pm – Sunday January 8, 2017 1:00am, data center network maintenance will be performed. Access to NJIT’s websites, services (i.e. Moodle, Webmail, Banner, wireless, VPN), servers will be intermittent or unavailable. This will impact all server access, with the exception of the main NJIT website, from both on and off-campus.Continue reading “Datacenter Network and Server Maintenance 1/7/17 10pm – 1/8/17 7am”
The internet maintenance was successfully completed on Thursday December 29 at 6:10am. —————————————————————- On Thursday December 29, 2016, 5am – 8am, maintenance will be performed impacting connectivity to the internet. All access to NJIT’s websites, services (i.e. Moodle, Webmail, Banner, VPN), servers and campus network will be intermittent or unavailable. This will impact all networkContinue reading “Completed -Internet Maintenance 12/29/16 5am – 6:10am”
Update Nov 12, 3:43am: most services have been restored. Update Nov 12, 2:10am: On Nov 11 at 10:30pm some NJIT IT services became unavailable or intermittent due to a hardware failure with one of server chassis within the GITC datacenter. IT services were moved to other hardware and most services have been restored. ———— OnContinue reading “Service restored. Server Outage within the GITC Datacenter. Some IT services unavailable. Nov 11 10:30pm – Nov 12 3:43am”
Full Internet service was restored at 11:55am on a backup circuit. On Thursday October 27, 2016 at 9:15am, Internet connectivity to NJIT had a reduction in performance. This is due a broken fiber optic cable connection with our fiber provider causing a loss of service to one of our internet service providers. Service is currentlyContinue reading “Service Restored at 11:55am. Slow Internet Connectivity 10/27/16 9:15am”
On Wednesday September 14, 2016 at 4:30am – 4:45am, emergency maintenance will be performed on the campus network firewall. During this maintenance window, there may be intermittent connectivity to and from the NJIT network including the campus websites and other IT services. Service should be restored by 4:45am. Information: IST Service Desk – 973-596-2900