WebEx Service Degradation

EDIT: Service was restored as of 6:30 PM on 2/4. NJIT is currently experiencing a disruption with Cisco WebEx. At this time users might receive an error when trying to join a room or share audio. Cisco has confirmed the issue and is working on a resolution. If users are having a problem connecting with WebExContinue reading “WebEx Service Degradation”

Potential Service Degradation

Amazon Web Services (AWS) is currently experiencing an outage of their east coast data center. NJIT services hosted on the AWS platform including Canvas, Maxient, Chrome River for Expenses, Admin Pages, etc. may be impacted as a result of this outage. IST is continuing to monitor the situation and will provide updates as they becomeContinue reading “Potential Service Degradation”

Scheduled Webex Outage – Friday, April 16th – Sunday, April 18th, 2021

Cisco will be applying updates to NJIT’s Webex Data Center from 10 pm Friday, April 16th, to 3 am, Sunday, April 18th, 2021.   During this maintenance period, Webex video conferencing will continue to work.  However, recordings will be unavailable at njit.webex.com and new recordings will not be available until Sunday evening. Previously created recordings, hosted at mediaspace.njit.edu (Kaltura), are not affected and will remain available. IfContinue reading “Scheduled Webex Outage – Friday, April 16th – Sunday, April 18th, 2021”

Maintenance Completed -Scheduled Outage Enterprise IT Service – Saturday, March 20th – Sunday, March 21st, 2021

IST will be applying operational and security updates to several systems from 8 pm Saturday, March 20th, to 2 pm Sunday, March 21st, 2021. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window, however, you mayContinue reading “Maintenance Completed -Scheduled Outage Enterprise IT Service – Saturday, March 20th – Sunday, March 21st, 2021”

VPN Maintenance 8/2/20 Sunday night 11pm – Monday 1am

On Sunday night August 2 at 11pm through Monday morning at 1am, IST Core Systems and Telecommunications will be performing maintenance on the campus VPN server in order to install security upgrades.  During this maintenance window, VPN access will be intermittent with brief outages, and one outage lasting up to 20 minutes. Part of thisContinue reading “VPN Maintenance 8/2/20 Sunday night 11pm – Monday 1am”

Scheduled Outage Enterprise IT Service – Saturday, June 6th – Sunday, June 7th 2020

IST will be applying operational and security updates to several systems from 9 pm Saturday, June 6th, to 11 am Sunday, June 7th, 2020.  During this critical activity, many enterprise IT services (e.g. Banner, TouchNet, Infosilem) will be unavailable.    Webmail and Canvas/Moodle will be available throughout most of this maintenance window, however, you may experienceContinue reading “Scheduled Outage Enterprise IT Service – Saturday, June 6th – Sunday, June 7th 2020”