IST Outage Reported IT Enterprise Systems

IST will be applying routine operational and security updates to IT systems from 10pm Saturday, September 24th, to 12pm, Sunday, September 25th. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout this maintenance window. Network access and telephone service will notContinue reading “IST Outage Reported IT Enterprise Systems”

IST Outage Reported Canvas

Currently NJIT users might be experiencing slowness and errors when accessing Canvas. IST is aware of this issue and is working with our provider on a resolution. You can view the status of Canvas on their status page for updates at: https://status.instructure.com/ If you have any questions, please reach out to the IST ServiceDesk atContinue reading “IST Outage Reported Canvas”

IST Network Upgrade Maintenance Reported NJIT Wired Networks

Network Upgrade Maintenance Campus Center August 27-28, 2022 and September 10-11, 2022 IST Unified Communications and Networks (Telecom) will update and replace the networking equipment in the Campus Center. This is being done to increase capacity and increase network performance in the building. We will be performing this upgrade on the following schedule: Location: CampusContinue reading “IST Network Upgrade Maintenance Reported NJIT Wired Networks”

IST Outage Reported IT Enterprise Systems

IST will be performing routine maintenance between the hours of 2am and 6am, Saturday, August 20th. During this critical activity, Banner and dependent services (e.g. Highlander Pipeline, DegreeWorks) will be unavailable. Webmail and Canvas will be available throughout the maintenance window. Network access and telephone service will not be affected. If you encounter any issuesContinue reading “IST Outage Reported IT Enterprise Systems”

IST Outage Reported NJIT Wired Networks

Network Upgrade Maintenance Library/Central Avenue Building Aug 20, 2022 and Aug 21, 2022 IST Unified Communications and Networks (Telecom) will update and replace the networking equipment in the Library/Central Avenue Building (CAB). This is being done to increase capacity and increase network performance in the building. We will be performing this upgrade on the followingContinue reading “IST Outage Reported NJIT Wired Networks”

IST Planned Maintenance Reported Wireless Network

On Sunday, August 7 between 11 PM to 8 AM Monday – IST Unified Communications and Networks (Telecom) will be performing wireless network maintenance. There may be brief service disruption during this window for the NJITsecure and eduroam wireless networks. After this maintenance, Wireless Clients may be presented with a new certificate in order toContinue reading “IST Planned Maintenance Reported Wireless Network”

IST Outage Reported IT Enterprise Systems

IST will be applying routine operational and security updates to IT systems from 10pm Saturday, August 6th, to 4am, Sunday, August 7th. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window, however, you may experience intermittentContinue reading “IST Outage Reported IT Enterprise Systems”

IST Outage Reported Cisco VOIP Telephone

NJIT is experiencing a service disruption with the telephone service due to a circuit failure. Calls dialed from an outside number to a NJIT number may not be received. Calls dialed internally to NJIT numbers are not affected, nor are any calls dialed from a NJIT number to an outside number. Ref:MSG0103100_mZkleoB0dRU5W9hb9e18

IST Outage Reported WebEx Teams

Users of the Cisco WebEx application (mobile and desktop) at this time may experience a service disruption. There disruption includes the inability to send messages to other users, starting a call, and also starting a meeting. Accessing WebEx from http://njit.webex.com and starting meeting from a web browser at this time is unaffacted. NJIT is workingContinue reading “IST Outage Reported WebEx Teams”