Curriculum Inventory Management(CIM) Scheduled Maintenance – Sept 13th 2021

CIM will be unavailable on Sept 13th 2021 for scheduled maintenance. Please direct any questions to ais@njit.edu.

VPN Update: Scheduled Maintenance and Update on Yesterday’s Outage

Scheduled Maintenance: NJIT’s Virtual Private Network (VPN) software will be unavailable on Saturday, September 4 from approximately 11:30 pm – 12:00 midnight. This scheduled outage will allow for software updates that will improve the reliability of VPN. VPN Outage: There were two VPN outages on Thursday, September 2. The first outage started at 12:46 pm

Service Restored – Intermittent VPN Outage 9/2/2021

VPN Service was restored at 3:20pm. VPN was unavailable from 12:46pm-1pm and 2:12pm – 3:20pm. ——————– As of September 2, NJIT’s VPN service is experiencing intermittent outages. During this time VPN connections may timeout/fail. We are currently working on resolving the issue and will provide more information as it becomes available.

Service Restored – Intermittent VPN Outage

VPN Service was restored at 3:20pm. VPN was unavailable from 12:46pm-1pm and 2:12pm – 3:20pm. ——— As of September 2, NJIT’s VPN service is experiencing intermittent outages. During this time VPN connections may timeout/fail. We are currently working on resolving the issue and will provide more information as it becomes available.

Scheduled Internet Outage – Saturday night, Aug 14 11pm – 2am

On Saturday night August 14, 2021 there will be a planned campus-wide internet outage. The campus-wide internet will become unavailable starting Saturday night 11pm – Sunday morning 2am to perform scheduled maintenance. There will be three 15-30 minute outages. During this time, IT services may be unavailable. Campus telephone service will remain available. If you

MyUCID Maintenance

MyUCID Management will undergo maintenance on Monday, July 19th between the hours of 12:00am – 6:00am. MyUCID account and password management will be unavailable during the maintenance window. Other IT services, e.g. Banner, DegreeWorks, Webmail and Canvas are unaffected and will remain available. If you encounter any issues after 6am on Monday please report them

Webex Outage

On 6/17/2021 Cisco pushed an unexpected update to NJIT’s Webex service. As a result of this update, the following problems have been observed: Students, faculty, and staff have been unable to join Webex meetings The Webex Meeting application on mobile devices is not working Delays logging into Webex  Webex Events are failing to launch Cisco

Canvas and www.njit.edu unavailable 6/12/21 2:20-3:35pm

On Saturday June 12, 2021 2:20pm – 3:35pm, network connectivity from the NJIT campus to the campus website http://www.njit.edu and Canvas was unavailable. Service was restored at 3:35pm. The problem was due to an issue with our Internet2 service provider. Our provider is currently researching the issue. Information: IST service desk 973-596-2900.

Scheduled Outage Enterprise IT Service – Saturday, June 5th – Sunday, June 6th, 2021

IST will be applying operational, security, and hardware updates to several systems from 8 pm Saturday, June 5th, to 2 pm Sunday, June 6th, 2021.  During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable.    Webmail and Canvas will be available throughout most of this maintenance window, however,

Emergency A/C repairs in the GITC computer room May 26, 2021

Emergency A/C repairs in the GITC computer roommight require a system shutdown of Lochness and/or Stheno Wed 5/26 or Thur 5/27.Specifics will be provided as the situation develops.