Canvas and www.njit.edu unavailable 6/12/21 2:20-3:35pm

On Saturday June 12, 2021 2:20pm – 3:35pm, network connectivity from the NJIT campus to the campus website http://www.njit.edu and Canvas was unavailable. Service was restored at 3:35pm. The problem was due to an issue with our Internet2 service provider. Our provider is currently researching the issue. Information: IST service desk 973-596-2900.

Scheduled Outage Enterprise IT Service – Saturday, June 5th – Sunday, June 6th, 2021

IST will be applying operational, security, and hardware updates to several systems from 8 pm Saturday, June 5th, to 2 pm Sunday, June 6th, 2021.  During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable.    Webmail and Canvas will be available throughout most of this maintenance window, however,Continue reading “Scheduled Outage Enterprise IT Service – Saturday, June 5th – Sunday, June 6th, 2021”

Kong permanently out of service

UPDATE: Kong.njit.edu is now permanently out of service.All eligible logins and files were moved to Lochness.njit.edu.Please contact ARCS@NJIT.EDU if you require assistance. ———————————————————————– Kong is permanently out of service and will be turned off on May 5th All logins and files are being moved to Lochness           Please contact ARCS@NJIT.EDU if you requireContinue reading “Kong permanently out of service”

Networking Maintenance Monday January 25 at 5:30pm

On Monday January 25, 2021, at 5:30pm maintenance will be performed that may cause intermittent network connectivity for 1-5 minutes to the following buildings: • Micro Electronics• Tiernan Hall• Colton Hall• Faculty Memorial Hall• Student Mall• Weston Hall• ECEC This maintenance window is needed in order to replace an intermittent cable. Info: IST Service DeskContinue reading “Networking Maintenance Monday January 25 at 5:30pm”

Update: Website Network Outage, 1/21/21

On Friday January 22 6:00-6:10am, network maintenance will be performed. During this maintenance window, access to web services such as Webmail, the portal, Canvas and Webex may be intermittent for 3 minutes. Service will be restored by 6:10am. Information: IST Service Desk 973-596-2900 http://servicedesk.njit.edu/ ——————————————————————– Some services may have been intermittent between 11:47 am –Continue reading “Update: Website Network Outage, 1/21/21”