Enterprise IT Services Scheduled Downtime

The Information Services & Technology (IST) Division has been actively addressing a recent security issue impacting Microsoft Windows operating systems relating to a high severity vulnerability that places many IT services at risk. Due to the severity of this security issue, IST will be deploying patches to all NJIT managed Windows servers beginning Saturday, AprilContinue reading “Enterprise IT Services Scheduled Downtime”

WebEx Service Degradation

EDIT: Service was restored as of 6:30 PM on 2/4. NJIT is currently experiencing a disruption with Cisco WebEx. At this time users might receive an error when trying to join a room or share audio. Cisco has confirmed the issue and is working on a resolution. If users are having a problem connecting with WebExContinue reading “WebEx Service Degradation”

Potential Service Degradation

Amazon Web Services (AWS) is currently experiencing an outage of their east coast data center. NJIT services hosted on the AWS platform including Canvas, Maxient, Chrome River for Expenses, Admin Pages, etc. may be impacted as a result of this outage. IST is continuing to monitor the situation and will provide updates as they becomeContinue reading “Potential Service Degradation”

Scheduled VPN and WiFi Authentication Maintenance – Friday, December 17, 2021 11pm – 1am

On Friday night, December 17, 11pm – 1am, planned maintenance will be performed supporting authentication for the VPN and WiFi networks. During this time, authentication to the VPN and the WiFi networks may be intermittent for approximately one minute. This maintenance will not impact VPN and WiFi sessions that are already active. If you haveContinue reading “Scheduled VPN and WiFi Authentication Maintenance – Friday, December 17, 2021 11pm – 1am”

Outage: Single Sign-on

Update: Access to services was restored at approximately 11:50 PM. The IST Division will continue to monitor the situation throughout the night. December 13: Starting at approximately 11:00 PM, many services, such as Canvas, Webmail, and Highlander Pipline, became unavailable. While the services themselves are available, people are unable to log into them. The InformationContinue reading “Outage: Single Sign-on”