Canvas Outage – March 25, 2021

At approximately 8:40 am Canvas availability became intermittent. Around 9:00, the outage became more widespread and the service was largely unavailable. Canvas is aware of the issue and as of 9:15 service seems to be restored. If you have any questions, please email servicedesk@njit.edu.” 

Financial Aid Dashboard Outage March 14th 6pm – March 15th 8am

The financial aid dashboard will be undergoing scheduled maintenance starting March 14th 6 pm until March 15th 8 am.

Update: Canvas Outage – 3/3/21, 4:29 PM

On March 3, 2021 Canvas experienced an outage from approximately 4:29 PM – 5:16 PM. They are monitoring performance and will report on a root-cause of this problem. If you have questions please contact servicedesk@njit.edu or 973-596-2900.

Networking Maintenance Monday January 25 at 5:30pm

On Monday January 25, 2021, at 5:30pm maintenance will be performed that may cause intermittent network connectivity for 1-5 minutes to the following buildings: • Micro Electronics• Tiernan Hall• Colton Hall• Faculty Memorial Hall• Student Mall• Weston Hall• ECEC This maintenance window is needed in order to replace an intermittent cable. Info: IST Service Desk

Update: Website Network Outage, 1/21/21

On Friday January 22 6:00-6:10am, network maintenance will be performed. During this maintenance window, access to web services such as Webmail, the portal, Canvas and Webex may be intermittent for 3 minutes. Service will be restored by 6:10am. Information: IST Service Desk 973-596-2900 http://servicedesk.njit.edu/ ——————————————————————– Some services may have been intermittent between 11:47 am –

Services are restored – Webmail and Google Workspace – full services outage

Google is experiencing a widespread outage affecting NJIT’s Webmail and related Google Workspace services. We will continue to monitor and provide updates as they’re available.

Service Restored: Issues receiving external telephone calls. Monday October 19, 2020

Update Oct 20 7am: Full telephone service was restored on October 20 at 4:15am by our external telephone provider. Update Oct 19 10:30pm: Incoming telephone service is still unavailable. Our telephone provider has identified the the problem and is working to resolve it. On Monday October 19 at approximately 12:15pm, incoming telephone service (calls made

Scheduled Outage Enterprise IT Service – Saturday, October 3rd – Sunday, October 4th 2020

IST will be applying operational and security updates to several systems from 9 pm Saturday, October 3rd, to 11 am Sunday, October 4th, 2020.  During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable.    Webmail and Canvas will be available throughout most of this maintenance window, however, you may

Degree works unavailable – Sept 10 2020 from 10.00 pm to 10.30 pm

Degree works will be unavailable Sept 10th  from 10.00 pm until 10.30 pm due to scheduled maintenance work. Kindly direct any questions/concerns to Degreeworks@njit.edu.

Kaltura Intermittent Access (8/26/20)

Kaltura is currently experiencing slower performance for some accounts. This may impact viewing or embedding Kaltura videos in Canvas as well as MediaSpace. Kaltura is working to restore full access and functionality. Updates will be posted as they become available.”