On 6/17/2021 Cisco pushed an unexpected update to NJIT’s Webex service. As a result of this update, the following problems have been observed: Students, faculty, and staff have been unable to join Webex meetings The Webex Meeting application on mobile devices is not working Delays logging into Webex Webex Events are failing to launch CiscoContinue reading “Webex Outage”
On Saturday June 12, 2021 2:20pm – 3:35pm, network connectivity from the NJIT campus to the campus website http://www.njit.edu and Canvas was unavailable. Service was restored at 3:35pm. The problem was due to an issue with our Internet2 service provider. Our provider is currently researching the issue. Information: IST service desk 973-596-2900.
IST will be applying operational, security, and hardware updates to several systems from 8 pm Saturday, June 5th, to 2 pm Sunday, June 6th, 2021. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window, however,Continue reading “Scheduled Outage Enterprise IT Service – Saturday, June 5th – Sunday, June 6th, 2021”
Emergency A/C repairs in the GITC computer roommight require a system shutdown of Lochness and/or Stheno Wed 5/26 or Thur 5/27.Specifics will be provided as the situation develops.
UPDATE: Kong.njit.edu is now permanently out of service.All eligible logins and files were moved to Lochness.njit.edu.Please contact ARCS@NJIT.EDU if you require assistance. ———————————————————————– Kong is permanently out of service and will be turned off on May 5th All logins and files are being moved to Lochness Please contact ARCS@NJIT.EDU if you requireContinue reading “Kong permanently out of service”
At approximately 8:40 am Canvas availability became intermittent. Around 9:00, the outage became more widespread and the service was largely unavailable. Canvas is aware of the issue and as of 9:15 service seems to be restored. If you have any questions, please email firstname.lastname@example.org.”
The financial aid dashboard will be undergoing scheduled maintenance starting March 14th 6 pm until March 15th 8 am.
On March 3, 2021 Canvas experienced an outage from approximately 4:29 PM – 5:16 PM. They are monitoring performance and will report on a root-cause of this problem. If you have questions please contact email@example.com or 973-596-2900.
On Monday January 25, 2021, at 5:30pm maintenance will be performed that may cause intermittent network connectivity for 1-5 minutes to the following buildings: • Micro Electronics• Tiernan Hall• Colton Hall• Faculty Memorial Hall• Student Mall• Weston Hall• ECEC This maintenance window is needed in order to replace an intermittent cable. Info: IST Service DeskContinue reading “Networking Maintenance Monday January 25 at 5:30pm”
On Friday January 22 6:00-6:10am, network maintenance will be performed. During this maintenance window, access to web services such as Webmail, the portal, Canvas and Webex may be intermittent for 3 minutes. Service will be restored by 6:10am. Information: IST Service Desk 973-596-2900 http://servicedesk.njit.edu/ ——————————————————————– Some services may have been intermittent between 11:47 am –Continue reading “Update: Website Network Outage, 1/21/21”