IST Outage Reported Cisco VOIP Telephone

NJIT Telephone System Maintenance Friday Night December 9, 2022

IST Unified Communications and Networks (Telecom) will upgrade the NJIT telephone system on Friday December 9, 2022 9:00 PM to Sunday December 11, 2022 3:00 AM. During this maintenance window most telephone services will not be impacted. Service impacting upgrades will be performed off hours:

Friday December 9, 2022 9:00 PM to 11:00 PM: Some Jabber authentication services may not be available.

Saturday December 10, 2022 10:00 PM to midnight: Office phones will automatically restart and will be unavailable for 3 minutes. If a phone is in use, the restart will be performed after the call completes.

Sunday December 11, 2022 12:00 AM to 3:00 AM: Emergency phones and FAX lines will be unavailable for 10 minutes.

If you encounter any issues after 3:00 AM on Sunday please report them to the IST Service Desk at 973-596-2900 or https://servicedesk.njit.edu.

Ref:MSG0270815_IXnhvSDWYqthllfw3SjL

Leave a comment