Major service interruption status update at 10:45 pm

Unfortunately, after careful analysis of the disk and data rebuild progress, and after discussions with Oracle engineers about the safest strategy for the remaining processes, we’ve determined that this service restoration might not be completed before 8:00AM Wednesday morning.

Our highest priority continues to be the integrity of the data. Our work with the Oracle engineers will continue throughout the night, and every effort will be made to restore all services as quickly as possible.

Your understanding is appreciated.

Major service interruption update 6:30 pm

Due to the complexities of a multiple component failure, it looks like we are still several hours away from service restoration. Our current estimation is around midnight.

Thanks for your continued patience.

Major service interruption status update at 2:40 pm

Repairs are continuing. Thus far there are no signs of data loss or corruption, however the consistency checking is proceeding slower than anticipated. The new estimated time for service restoration is 5 pm.

We thank you for your continued patience.

Major service interruption status update at 12:30 pm

Equipment repairs on the enterprise disk storage array are expected to be completed by 1:00PM. Then the 100 plus systems impacted by this failure will be evaluated and brought up in a priority order, with academic-related services being the highest priority. Assuming there are no data loss and/or corruption issues which will require file restores from backups, the estimated time for service restoration is about 3:30 pm.

Additional status updates will be posted on http://ist.njit.edu, http://twitter.com/njit, and http://www.facebook.com/pages/Newark-NJ/NJIT/7185471825. You can also contact the IST computing Helpdesk at (973) 596-2900.

Thank you for your patience.

Major service interruption

At about 4:00 am this morning, an enterprise disk storage system failed which is affecting many critical services including administrative email, Gmail authentication, AFS and DFS file systems, Highlander Pipeline, etc. Field engineers are expected on-site by 10:30 am with replacement parts. We expect to know by 11:00AM whether the service interruption will be extended.

Banner production services are available at http://bninbts1.njit.edu:9090/ for NJIT users.

Additional status updates will be posted on http://ist.njit.edu, http://twitter.com/njit, and http://www.facebook.com/pages/Newark-NJ/NJIT/7185471825. You can also contact the IST computing Helpdesk at (973) 596-2900.

Thank you for your patience.

Moodle maintenance

On Sun, Sept 5, Moodle will undergo routine maintenance from 5 am to 8 am.  During this time you might experience intermittent availability.

Updated course lists in Moodle

Aug 31: Updated course lists for ~300 students. If you don’t see your course(s) call 973-596-2900 or email moodle<dot>admin<at>njit<dot>edu

Having problems seeing your course in Moodle?

Aug 30 – Having problems seeing your course? NJIT is experiencing problems with the tool that manages who sees what should be fixed this afternoon.