Alpha administrative systems service interruption

Due to computer hardware failure, several Alpha system services are unavailable. Services affected include HRS Plus, Web for Employees, FRS Plus and SIS Plus. This service interruption started at around 6:00PM today. The problem is under investigation and there is no estimate at this time regarding service restoration. Additional updates will be available at this site as they become available.

For additional information , contact the IST Computing Helpdesk at (973)596-2900 during regular business hours.

Thank you.

Brief interruption of authentication services today at 3:45PM

Please be advised that between 3:45PM and 4:00PM this afternoon, authentication services were briefly interrupted.  This resulted in several other services being unavailable during this period.  Services affected include Moodle, Campus Directory, VPN, Highlander Pipeline, etc.  The cause of this brief interruption is under investigation.  Please report any ongoing problems immediately to the IST Computing Helpdesk at 973-596-2900.  Thank you.

Status update at 6:30 pm (10/3/2010)

As of 5PM today all university-wide services,  with the exception of the Intellectual Property system (Inteum C/S),  are up and available.  The Intellectual Property system will be addressed tomorrow in conjunction with the Research & Development office.  All saved email was delivered by 6PM on Friday.  Please report abnormalities to the HelpDesk (973-596-2900, M-F 8am – 6pm).

Thank you for your patience.

Status update at 11:30 pm (10/2/2010)

All AFS data and services became available at 7pm today.  The following systems became available earlier today and were reported on previous postings:   Oak, HPC, Kong & Harp, AFS Student websites, database(s), AFS web services,  iTunes, Admissions Portal (applications), Student Employment (SEMS), Parking System (VRS), and Visitor Parking.

Status update at 4:00 pm (10/2/2010)

The following systems are now operational: iTunes, Admissions Portal (applications), Student Employment (SEMS), Parking System (VRS), and Visitor Parking.

We continue to monitor the blog (https://njitsos.wordpress.com/) and answer as many of the questions as possible.   As further progress is made, that progress will be reported at this site.

Thank you.

Status update at 1:40 pm (10/2/2010)

Work to restore all services continues 24 x 7.   Oak, HPC, Kong & Harp are available.  AFS Student websites, database(s)  & web services are available.  Work continues on the restoration of full services to Payroll Web Time Entry and Paystub Review, Admissions Portal and the remaining AFS services. 

We continue to monitor the blog (https://njitsos.wordpress.com/) and answer as many of the questions as possible.   As further progress is made, that progress will be reported at this site.   

 Thank you.