Google search engine upgrade. Friday, May 25th 2012.

Beginning at 10:30am on Friday, May 25th, we will be upgrading the software that runs the NJIT Google search engine used on our web sites. We expect the search engine to be back online by 2:30pm. During this time, searching will be unavailable. We apologize for any inconvenience.

 

2:00pm: The software update is complete. We will be bringing search services back online shortly. Thanks for your patience.

Service Interruption Due To Connection Authentication Problem

5:10pm Update: All services are now fully restored. Please be sure to notify the IST Computing Helpdesk at (973) 596-2900 as soon as possible if there are any ongoing related issues. Thank you.

4:25pm Update: All services are expected to be restored by 5:00pm this afternoon. Further updates will be posted on this site. Thank you.

3:45pm Update: Ongoing problems continue when connecting to various services. Affected services include Webmail by Google, Moodle, Highlander Pipeline, NJIT Directory, etc. This problem is under active investigation and will be resolved as quickly as possible. Updates will be posted on this site, and you may also call the NJIT Computing Helpdesk at (973) 596-2900 for additional information. Thank you for your patience.

Monday, 5/14/2012, around 2:30pm, NJIT LDAP services became unavailable.  Services were recovered within 5 minutes.  NJIT services such as Webmail by Google and Moodle were impacted by this outage.  The cause of the outage is currently investigation.

We regret any inconvenience.

Administrative Email service (ADM) interruption, March 6, 2012

Beginning Monday, March 5, 2012 at 11:00pm, the Administrative Email service (typically read with Outlook) became unavailable.   The problem was resolved and service was fully restored by 6am this morning, March 6, 2012.  Inbound email continued to be accepted by the NJIT mail gateways and was delivered to ADM upon restoration of service.    Thank you for your patience.

Luminis SiteStudio Publishing Interruption

Our Luminis SiteStudio web content management system is experiencing an issue with publishing files. A support ticket with the vendor was  created on Friday 1/6. We will continue to work with the vendor on a solution and will notify SiteStudio users via email once the system is publishing again.

Changes made to web pages in the interim will be saved inside SiteStudio but they will not be published live. Once the problem is corrected you will have to go in and Submit your changed files through the workflow process as usual in order to promote the changes. We apologize for any inconvenience.