Service restored. Server Outage within the GITC Datacenter. Some IT services unavailable. Nov 11 10:30pm – Nov 12 3:43am

Update Nov 12, 3:43am: most services have been restored. Update Nov 12, 2:10am: On Nov 11 at 10:30pm some NJIT IT services became unavailable or intermittent due to a hardware failure with one of server chassis within the GITC datacenter. IT services were moved to other hardware and most services have been restored. ———— OnContinue reading “Service restored. Server Outage within the GITC Datacenter. Some IT services unavailable. Nov 11 10:30pm – Nov 12 3:43am”

Service Restored at 11:55am. Slow Internet Connectivity 10/27/16 9:15am

Full Internet service was restored at 11:55am on a backup circuit. On Thursday October 27, 2016 at 9:15am, Internet connectivity to NJIT had a reduction in performance. This is due a broken fiber optic cable connection with our fiber provider causing a loss of service to one of our internet service providers. Service is currentlyContinue reading “Service Restored at 11:55am. Slow Internet Connectivity 10/27/16 9:15am”

Intermittent Internet Connectivity 10/23/16 7:20pm – 7:50pm

On Sunday October 23, 2016, 7:20pm – 7:50pm, Internet connectivity for portions of the network became intermittent. This impacted VPN and service to the residence halls. Service was restored at 7:50pm. Information: IST Service Desk 973-596-2900

Priority Firewall Maintenance – Wednesday 9/14/2016 – 4:30-4:45am

On Wednesday September 14, 2016 at 4:30am – 4:45am, emergency maintenance will be performed on the campus network firewall. During this maintenance window, there may be intermittent connectivity to and from the NJIT network including the campus websites and other IT services. Service should be restored by 4:45am. Information: IST Service Desk – 973-596-2900

Completed – Webauth Authentication Service Maintenance – July 26, 2016

Beginning at 5:00 am Tuesday, July 26, 2016, for approximately one hour, NJIT’s Webauth authentication service (Shibboleth) will undergo maintenance. See http://ist.njit.edu/webauth for a list of services will be interrupted during maintenance. As part of maintenance the login page for WebMail by Google will receive a new look (see below). Given the nature of this maintenance we would likeContinue reading “Completed – Webauth Authentication Service Maintenance – July 26, 2016”

(Update) Electrical Power Failure – GITC Datacenter 4/14/16 2:30am

Update: A power outage in the University Heights area is impacting the GITC, CAB, and ME buildings. Classes and labs within those buildings are cancelled for the remainder of today and this evening, April 14. Offices in those impacted buildings only are also closed for the remainder of today and this evening April 14. StaffContinue reading “(Update) Electrical Power Failure – GITC Datacenter 4/14/16 2:30am”

Service restored – Internet Network Maintenance Saturday night – Sunday morning, March 12 – 13, 2016, 10 pm – 5 am

Internet service to the campus was restored on March 12 at 10:30pm. The NJIT website, Moodle, Banner, Admissions application services and the campus portal were restored on March 13 at 12:00am. —————————————————————- On Saturday night lasting through Sunday morning, March 12 – 13, 10 pm – 5 am, all access to NJIT websites, services, serversContinue reading “Service restored – Internet Network Maintenance Saturday night – Sunday morning, March 12 – 13, 2016, 10 pm – 5 am”

Service Restored – Internet Performance 3/7/16 2:45pm-6:45pm

On Monday March 7, 2016 at approximately 2:45pm – 6:45pm,  NJIT’s usable Internet bandwidth was reduced due to a hardware failure. Typical web surfing was not impacted but video applications may have seen a performance degradation. Service was restored at 6:45pm. Info: IST Helpdesk 973-596-2900