GITC 2nd and 3rd Floor Network Outage on Wednesday, 9/26/2017 at 7 AM

Telecom will be performing an emergency maintenance on the network equipment servicing all of GITC Third and Second Floor. This maintenance will start tomorrow Wednesday 09/27 at 7AM. During the maintenance window we anticipate there will be a 30 minute service interruption impacting telephones, wired, and wireless network connectivity on the second and third floors of the GITC building. ThisContinue reading “GITC 2nd and 3rd Floor Network Outage on Wednesday, 9/26/2017 at 7 AM”

Network Maintenance Aug 18 – 27, 2017

IST – Telecom will be performing maintenance on the campus routers connecting several buildings and user groups. During the scheduled maintenance windows there will be a total loss of network connectivity the the areas indicated. Some workstations/network devices may require a reboot. The schedule and areas impacted is as follows: Friday 8/18 – 6:30 AM toContinue reading “Network Maintenance Aug 18 – 27, 2017”

Service Restored – Phone System Incoming Calls Not Working – 6/2/2017

Service was restored on June 2, 2017 6:54am. —- We are currently investigating incoming telephone call connectivity issues. Incoming calls from external callers made to NJIT numbers 973-596-xxxx and 973-642-xxxx may not be working. Outgoing and internal phone calls are working. Calls made to the NJIT police department via “911” are working. Info: IST serviceContinue reading “Service Restored – Phone System Incoming Calls Not Working – 6/2/2017”

CAB network outage 3/16/2017 7:45am (Service Restored)

Service was restored at 9:30am. On Thursday March 16 7:45am, the Central Avenue Building (CAB) lost network connectivity. This impacts the phones and computers in the affected area. Service is estimated to be restored by 10am. Information: IST Service Desk 973-596-2900

Priority Firewall Maintenance – Wednesday 9/14/2016 – 4:30-4:45am

On Wednesday September 14, 2016 at 4:30am – 4:45am, emergency maintenance will be performed on the campus network firewall. During this maintenance window, there may be intermittent connectivity to and from the NJIT network including the campus websites and other IT services. Service should be restored by 4:45am. Information: IST Service Desk – 973-596-2900

Telephone system maintenance – Wednesday Aug 10, 2016 – 7am – 8:30am

On Wednesday August 10, 7am – 8:30am maintenance will be performed on NJIT’s telephone system. During this maintenance window, there may be a brief interruption with incoming telephone calls to NJIT from outside of the university. Internal and outbound calls will not be impacted. Information: IST service desk, 973-596-2900

Telephone system maintenance May 19, 2016 7pm – 8pm

On Thursday May 19, 2016 at 7pm – 8pm telephone system maintenance will be performed. During this maintenance window, there will be intermittent connectivity that may cause approximately a one minute outage in telephone service. Portions of CAB, the Campus Center, Fenster, Cullimore, and Eberhardt Halls may have a 5 minute outage. Info: IST HelpdeskContinue reading “Telephone system maintenance May 19, 2016 7pm – 8pm”

(Update) Electrical Power Failure – GITC Datacenter 4/14/16 2:30am

Update: A power outage in the University Heights area is impacting the GITC, CAB, and ME buildings. Classes and labs within those buildings are cancelled for the remainder of today and this evening, April 14. Offices in those impacted buildings only are also closed for the remainder of today and this evening April 14. StaffContinue reading “(Update) Electrical Power Failure – GITC Datacenter 4/14/16 2:30am”

Service Restored 3/19 8:22pm. Power failure – Network down – Colton, Campbell, Specht, Weston, EDC, CHEN 3/19 5:31 pm

Power was restored on March 19 at 8:22pm. On Saturday March 19 at approximately 5:31pm there was a power failure in Colton Hall, Campbell Hall, Weston Hall and Specht. The network in these buildings is currently not accessible. The network in the CHEN building and EDC3 is also not accessible. Telephone service in the CHENContinue reading “Service Restored 3/19 8:22pm. Power failure – Network down – Colton, Campbell, Specht, Weston, EDC, CHEN 3/19 5:31 pm”