Resolved: Webex Audio Issues

Update: Webex audio issue was resolved at approximately 3:40 pm, March 25. Starting at about 2:40 pm, March 25, we have observed problems with Webex voice over IP (VOIP) audio. Audio in existing rooms has been choppy and participants may not be able to connect to their conference. We are working with Cisco to fixContinue reading “Resolved: Webex Audio Issues”

Central Avenue Building – Emergency Network Maintenance – 04/04 @6AM

On Thursday April 4th, 2019 between 6AM and 6:30AM we will be performing emergency maintenance on the network equipment servicing Central Avenue Building.  During this maintenance window Wireless and Wired connections will be down for 15 minutes. This is being done to correct a problem to avoid future downtime. Information: IST servicedesk 973-596-2900, http://servicedesk.njit.edu/

Service Restored at 12 noon. Intermittent Phone and Network and network issues 9/27/18

Service restored at 9/27/18 12 noon. On Thursday morning 9/27/18 at 9:30am network connectivity to some phones and computer in CKB, Cypress, Honors, EDC3 and FSB became intermittent.  The issue is currently being researched. Information: IST Service Desk 973-596-2900

Wireless Network Maintenance August 16, from 10 PM to 1 AM and August 23, from 9:30 PM to 5:30 AM

On Thursday August 16, 2018  between 10 PM and 1 AM, network software upgrades will be performed on the wireless network.   During this maintenance window, the wireless network will be intermittent for approximately 40 minutes.  This upgrade will impact the “NJITsecure”, “NJIThousing”,  “eduroam” and “NJIT” wireless networks. On Thursday August 23, 2018  between 9:30 PM and 5:30 AM, network maintenance will be performed on the wireless network.   During this maintenance window new authentications on the wireless networkContinue reading “Wireless Network Maintenance August 16, from 10 PM to 1 AM and August 23, from 9:30 PM to 5:30 AM”

Service Restored: Eberhardt Hall Network Service Outage August 8 at 8am

  Service was restored at 1:30pm. On Wednesday August 8 at 8am, portions of Eberhardt Hall lost network service impacting computer and phone service.  Failed network equipment is currently being replaced.  Estimated time of  service restoration is 2pm. Info:  IST Service Desk 973-596-2900

Service Restored 8/8/2018 at 3:50pm: Analog telephone service outage

Service was restored on Wednesday August 8, 2018 at 3:50pm. Some analog telephones in buildings on the south side of the NJIT campus currently are unavailable.   This outage impacts fax machines, courtesy, emergency phones in LSEC, WEC, Faculty, CKB, Weston, Campbell, Colton, Specht, Mall, Micro, and Tiernan  Halls.   Standard desk telephones are not impacted.  ISTContinue reading “Service Restored 8/8/2018 at 3:50pm: Analog telephone service outage”