Completed -Internet Maintenance 12/29/16 5am – 6:10am

The internet maintenance was successfully completed on Thursday December 29 at 6:10am. —————————————————————- On Thursday December 29, 2016, 5am – 8am, maintenance will be performed impacting connectivity to the internet. All access to NJIT’s websites, services (i.e. Moodle, Webmail, Banner, VPN), servers and campus network will be intermittent or unavailable. This will impact all networkContinue reading “Completed -Internet Maintenance 12/29/16 5am – 6:10am”

Service restored. Server Outage within the GITC Datacenter. Some IT services unavailable. Nov 11 10:30pm – Nov 12 3:43am

Update Nov 12, 3:43am: most services have been restored. Update Nov 12, 2:10am: On Nov 11 at 10:30pm some NJIT IT services became unavailable or intermittent due to a hardware failure with one of server chassis within the GITC datacenter. IT services were moved to other hardware and most services have been restored. ———— OnContinue reading “Service restored. Server Outage within the GITC Datacenter. Some IT services unavailable. Nov 11 10:30pm – Nov 12 3:43am”

Service Restored at 11:55am. Slow Internet Connectivity 10/27/16 9:15am

Full Internet service was restored at 11:55am on a backup circuit. On Thursday October 27, 2016 at 9:15am, Internet connectivity to NJIT had a reduction in performance. This is due a broken fiber optic cable connection with our fiber provider causing a loss of service to one of our internet service providers. Service is currentlyContinue reading “Service Restored at 11:55am. Slow Internet Connectivity 10/27/16 9:15am”

Priority Firewall Maintenance – Wednesday 9/14/2016 – 4:30-4:45am

On Wednesday September 14, 2016 at 4:30am – 4:45am, emergency maintenance will be performed on the campus network firewall. During this maintenance window, there may be intermittent connectivity to and from the NJIT network including the campus websites and other IT services. Service should be restored by 4:45am. Information: IST Service Desk – 973-596-2900

WebEx Recordings Before 5/24 Not Available

On 6/1 a technology vendor that has a relationship with NJIT was doing work with our WebEx recordings and inadvertently deleted all WebEx recordings that were saved to the server before 5/24. At this time WebEx recordings are not available. NJIT is working closely in an attempt to restore the recordings. An update will beContinue reading “WebEx Recordings Before 5/24 Not Available”

RELAY USERS NOTE – MANDATORY CLIENT UPGRADE

Due to the recent maintenance and upgrade, the pre-existing Relay client is no longer active and the new client needs to be installed. Go to:  relay.njit.edu and enter your UCID & PW.  In the upper grey bar, look for ‘Client Downloads’.  Select that to choose the version appropriate for your machine: Windows, which comes upContinue reading “RELAY USERS NOTE – MANDATORY CLIENT UPGRADE”

(Update) Electrical Power Failure – GITC Datacenter 4/14/16 2:30am

Update: A power outage in the University Heights area is impacting the GITC, CAB, and ME buildings. Classes and labs within those buildings are cancelled for the remainder of today and this evening, April 14. Offices in those impacted buildings only are also closed for the remainder of today and this evening April 14. StaffContinue reading “(Update) Electrical Power Failure – GITC Datacenter 4/14/16 2:30am”