Unexpected service interruption – Wednesday 3/25/2015

UPDATE: All services affected by the outage have now be rectified. If you are still having trouble, please contact the Helpdesk at 973-596-2900. ————————————————————————————————————————————————————— Several services are unavailable at this time due to unexpected system shutdowns.  Affected  services include academic database, Raisers Edge database, Banner ERP test systems, etc.  This problem is under investigation, butContinue reading “Unexpected service interruption – Wednesday 3/25/2015”

Information systems service interruptions possible due to computer room electrical power interruption

Possible information systems service interruptions are being investigated following a brief computer room electric power interruption at around 7:34pm today.  Please notify the IST Computing Helpdesk at 973-596-2900 during business hours, or any time at http://ist.njit.edu/helpline, to report any on-going issues that may be related to this event.  Thank you.

Information systems service disruption

This morning at around 9:20am, a computer hardware failure resulted in several minutes of performance degradation.  Information systems affected included Banner, Highlander pipeline and others.  The hardware failure has been resolved.  Information services that continue to be affected are under investigation. Please contact IST Helpdesk at ext 2900 for additional information.  

IST Service Interruptions

Several IST services were interrupted this morning starting at around 7:00am due to environmental equipment failure in GITC. Services affected include high performance computing systems (i.e. Kong, Gorgon, etc.) and AFS home directories. The equipment failure has been resolved and services are being restored as quickly as possible. Full service restoration is expected to beContinue reading “IST Service Interruptions”

NJIT IT Service Outage Update – posted 12:00 noon Friday 11/2/12

The following campus  IT services are restored:  The NJIT website (www.njit.edu) and Highlander Pipeline with most of its major links;  student, faculty and staff e-mail services on G-Mail and ADM; Moodle, iTunes University and Highlander AFS.  CoAD’s Kepler3 system is currently not available.  Campus IT teams continue working toward restoration of all IT services as soonContinue reading “NJIT IT Service Outage Update – posted 12:00 noon Friday 11/2/12”