UPDATE: All services affected by the outage have now be rectified. If you are still having trouble, please contact the Helpdesk at 973-596-2900. ————————————————————————————————————————————————————— Several services are unavailable at this time due to unexpected system shutdowns. Affected services include academic database, Raisers Edge database, Banner ERP test systems, etc. This problem is under investigation, butContinue reading “Unexpected service interruption – Wednesday 3/25/2015”
Author Archives: Kevin Byron
Information systems service interruptions possible due to computer room electrical power interruption
Possible information systems service interruptions are being investigated following a brief computer room electric power interruption at around 7:34pm today. Please notify the IST Computing Helpdesk at 973-596-2900 during business hours, or any time at http://ist.njit.edu/helpline, to report any on-going issues that may be related to this event. Thank you.
Service interruptions 10:30pm Friday evening 8/1/2014
During routine systems maintenance around 10:30pm on Friday 8/1/2014, an unexpected server crash resulted in an interruption of several IT services lasting for up to an hour. All services were restored before midnight. Please report any ongoing related issues to the IST Helpdesk at (973) 596-2900. Thank you.
Information systems service disruption
This morning at around 9:20am, a computer hardware failure resulted in several minutes of performance degradation. Information systems affected included Banner, Highlander pipeline and others. The hardware failure has been resolved. Information services that continue to be affected are under investigation. Please contact IST Helpdesk at ext 2900 for additional information.
IST Service Interruptions
Several IST services were interrupted this morning starting at around 7:00am due to environmental equipment failure in GITC. Services affected include high performance computing systems (i.e. Kong, Gorgon, etc.) and AFS home directories. The equipment failure has been resolved and services are being restored as quickly as possible. Full service restoration is expected to beContinue reading “IST Service Interruptions”
Emergency website maintenance – posted 1:00pm Wednesday 11/7/2012
Due to weather-related emergency maintenance on the NJIT website, there may be intermittent missing information on various faculty profile pages up until approximately 12:00 noon tomorrow. Please contact the IST Computing Helpdesk at (973) 596-2900 if you have any questions or concerns. Thank you.
NJIT IT Service Outage FINAL Update – posted 11:30am Saturday 11/3/12
The majority of critical campus IT services have been restored. Campus IT teams continue to work toward restoration of all IT services as soon as possible. Please report any problem with campus IT services to the IST Computing Helpdesk during their normal business hours at (973) 596-2900. Thank you.
NJIT IT Service Outage Update – posted 12:00 noon Friday 11/2/12
The following campus IT services are restored: The NJIT website (www.njit.edu) and Highlander Pipeline with most of its major links; student, faculty and staff e-mail services on G-Mail and ADM; Moodle, iTunes University and Highlander AFS. CoAD’s Kepler3 system is currently not available. Campus IT teams continue working toward restoration of all IT services as soonContinue reading “NJIT IT Service Outage Update – posted 12:00 noon Friday 11/2/12”
NJIT IT Service Outage Update – posted 1:30pm Wednesday 10/31/12
Student Gmail service is now available. Additional service restorations are in progress. Please check this site for periodic IT systems updates as they become available. Thank you.
Hurricane Sandy Update – Monday 10/29/2012 12:00 noon
At this time, all NJIT IT online services remain available. If severe weather conditions affect availability of these services, the current status will be posted at this site. Thank you.
NJIT SOS (Service Outage System) 