Potential Service Degradation

Amazon Web Services (AWS) is currently experiencing an outage of their east coast data center. NJIT services hosted on the AWS platform including Canvas, Maxient, Chrome River for Expenses, Admin Pages, etc. may be impacted as a result of this outage. IST is continuing to monitor the situation and will provide updates as they become

Highlander Pipeline service outage

On Friday December 10, 2021 Highland Pipeline became unavailable at 10:10pm. Service was restored at 11:15pm.

Scheduled Outage Enterprise IT Services

Saturday, December 11th – Sunday, December 12th, 2021 IST will be applying operational, security, and hardware updates to several systems from 9pm Saturday, December 11, to 11am Sunday, December 12th, 2021. During this critical activity, many enterprise IT services (e.g. Banner, DegreeWorks, TouchNet, Infosilem) will be unavailable. Webmail and Canvas will be available throughout most of this maintenance window,

MyUCID Maintenance

MyUCID Management will undergo maintenance on Monday, July 19th between the hours of 12:00am – 6:00am. MyUCID account and password management will be unavailable during the maintenance window. Other IT services, e.g. Banner, DegreeWorks, Webmail and Canvas are unaffected and will remain available. If you encounter any issues after 6am on Monday please report them

Services are restored – Webmail and Google Workspace – full services outage

Google is experiencing a widespread outage affecting NJIT’s Webmail and related Google Workspace services. We will continue to monitor and provide updates as they’re available.

Update: Online Catering service restored

Update: Gourmet Dining’s Online Catering Service was restored at approximately 4:15 pm.  If you have questions or experience difficulty placing an order please contact the IST Service Desk at 973-596-2900.

Highlander Pipeline Service Outage – Service Restored

Highlander Pipeline portal service was unavailable Saturday, 5/12/2018, 12:10 am – 6:30 am. The portal service was fully restored at 6:30 am and all services accessed through the portal are available.

Banner Systems Upgrade on 3/9/18 – 3/10/18 and 3/16/18 – 3/17/18.

Originally posted on NJIT SOS (Service Outage System):
Banner Finance, Human Resources, and Student systems will be upgraded over the following two time periods: – between 11 pm, Friday, March 9th and 11 pm, Saturday, March 10th – between 11 pm, Friday, March 16th and 11 pm, Saturday, March 17th. During these periods, Internet Native Banner…

Completed – Banner System Maintenance, 2/27/2018, 4:00 AM – 5:00 AM

Originally posted on NJIT SOS (Service Outage System):
On Tuesday, February 27, 2018 at 4:00 AM – 5:00 AM, Banner system will undergo scheduled maintenance.  During the maintenance, Internet Native Banner (INB), Banner Self Service (SSB), Registration Self Service, and Highlander Pipeline will be unavailable. Information: IST Service Desk at 973-596-2900

Highlander Pipeline Service Outage – Service Restored

Highlander Pipeline portal service was unavailable Wednesday, 12/21/2017, 11:10 pm – Thursday, 12/22/2017, 4:50 am. The portal service was fully restored at 4:50 am and all services accessed through the portal are available.