Moodle Service interruption; April 20, 2015

Update: Moodle should now be working normally. If you are still having issues please contact the Helpdesk at 973-596-2900. —————————————————————————————————————————————————————– Moodle is currently unavailable. We are looking into the cause of the issue, but do not have an ETA as to when it will be restored. Updates will be posted here.

Moodle may be slow or unresponsive. February 23, 2015

UPDATE 2: February 25, 2015 Moodle log in should be functioning normally. If you are still experiencing issues within Moodle, please contact the IST HelpDesk at 973-596-2900. ————————————————————————————————————————————————————— UPDATE: February 24, 2015 Moodle will be undergoing a brief emergency downtime tonight at 11 PM EST. This interruption will only be for a few seconds. UsersContinue reading “Moodle may be slow or unresponsive. February 23, 2015”

Kong and Stheno and test/development system temporarily down: February 9, 2015

Update #2: HPC (Kong and Stheno) have been brought back online. Restoration of test/development system is still down, we are continue to work to bring it back online. Please continue to check here for the latest information. ————————————————————————————————————————————————————— Update #1: Restoration of HPC (Kong and Stheno) is expected to be at around 5:30pm Restoration ofContinue reading “Kong and Stheno and test/development system temporarily down: February 9, 2015”

VPN service outage. February 2, 2015

UPDATE: The issue with VPN has been resolved. If you continue to experience difficulty, please contact the NJIT Helpdesk at 973-596-2900. ————————————————————————————————————————————————————— Currently the VPN service is unavailable. We are aware of this and are working on resolving the issue. Currently there is no ETA. Please check back here for updates.

Computer equipment failure, October 15, 2014

Update: The majority of services interrupted by the computer equipment failure this morning were fully restored.  Please report any lingering service issues to the IST Computing Helpdesk at973-596-2900. ————————————————————————————————————————————————————– At around 9:00am this morning, an unexpected interruption of several critical services was caused by a computer equipment failure.  The services affected were immediately and automatically restarted onContinue reading “Computer equipment failure, October 15, 2014”

Academic Storage Space “P:” drive Outage. October 14, 2014

UPDATE: Earlier last night October 14, 2014, Core Systems completed redeploying the last of the student storage file servers. STORE3, STORE5 through STORE9 are now Windows 2012 R2 Virtual Servers. Student home folders, P: drives, are now shared out once more and accessible to students. Please contact the Helpdesk @973-596-2900 if you are still experiencingContinue reading “Academic Storage Space “P:” drive Outage. October 14, 2014″

Software Downloads Currently Unavailable; September 4, 2014

**UPDATE** Software downloads should now be working properly. If you are still experiencing issues, please contact the Helpdesk at 973-596-2900. ————————————————————————————————————————————————————— Currently software downloads are unavailable. We are working on resolving this issue and hope to have it resolved as soon as possible. Please check here for up-to-date information on the outage.