ITMS Request Service down for maintenance. Thursday, January 26, 2017

“The ITMS Request Service will be down for maintenance on Thursday, January 26 starting at 7am. The maintenance should be the completed by 8:30am. This maintenance will update the name of the system to MTSS Request Service to reflect the department name changing from Instructional Technology & Media Services to Media & Technology Support Services.Continue reading “ITMS Request Service down for maintenance. Thursday, January 26, 2017”

Network Maintenance CAB- July 14 8:30-9:00am.

On Thurday, July 14 at approximately 8:30am – 9am network maintenance will be performed to replace a failing network device supporting portions of the 3rd and 4th floors of CAB.   This maintenance is due to a power failure in CAB 3rd floor on Wednesday at 6:34am that caused users to temporarily loose internet access.Continue reading “Network Maintenance CAB- July 14 8:30-9:00am.”

Banner INB (Production) – Service Interruption June 8, 2016

UPDATE: Banner INB (Production) has been brought back online. If you are still experiencing issues, please contact the IST Computing Helpdesk at 973-596-2900 or go to help.njit.edu. ————————————————————————– Currently Banner INB (Production) is not functioning. We are working on resolving this issue as soon as possible. We will update this posting as information becomes available.Continue reading “Banner INB (Production) – Service Interruption June 8, 2016”

Update: on Planned Electrical Upgrade, Sunday, October 25, 2015

Update: The electrical upgrade is completed and the Application License servers were brought back online as of 3:30 pm. Due to a planned electrical upgrade on October 25th, 2015 servers hosting the following Application License servers will be unavailable from Sunday October 25th 12:00AM to approximately 6:00pm The following applications will be unavailable during thisContinue reading “Update: on Planned Electrical Upgrade, Sunday, October 25, 2015”

UPDATE: KONG outage; April 23, 2015

UPDATE: Service to KONG has been restored. If you continue experiencing issues using KONG, please contact the IST Helpdesk at 973-596-2900. —————————————————————————————————————————————————————– Currently KONG is down and is being actively worked on the be brought back up. There is not ETA as to when service will be restored.