MySQL outage – December 3, 2018

Update: MySQL should now be working properly. If you have any further issues, please contact the IST Service Desk at 973-596-2900. ————————————————————————————————————————————– The MySQL academic database server was taken down for emergency maintenance. It is in the process of being fixed. An ETA for it’s availability is not known at this time.

UPDATE: NARF Tennis Center network connectivity is restored. Thursday, September 6th, 2018

Connectivity was restored at noon on September 6th. A construction change has accidentally taken the Tennis Courts off the campus network. The wireless and Network connectivity are not available in that building, as well as the tennis Playsight service. Update: The connection to the NARF Tennis Center is anticipated to be restored sometime on theContinue reading “UPDATE: NARF Tennis Center network connectivity is restored. Thursday, September 6th, 2018”

Update: Access to the IST Service Desk Phone System Has Been Restored

UPDATE: A problem with the IST Service Desk’s phone lines was resolved at approximately 1 pm. Between the hours of 9 am and 1 pm users may have been unable to connect to 973-596-2900 or 877-889-7685.  The outage was a result of a cut fiber line with the IST Service Desk’s off-campus service provider. ——————————————————————————————————————————–Continue reading “Update: Access to the IST Service Desk Phone System Has Been Restored”

Summer Updates to Degree Works. May 18, 2018 – June 1, 2018

Over the summer Degree Works will be updated to reflect recent changes made to the course catalog and program requirements. Changes have begun and are scheduled to be complete on June 1. During this time students may notice discrepancies in Degree Works.  If you notice any issues after June 1, please contact Student Information Systems at sis@njit.edu. ThankContinue reading “Summer Updates to Degree Works. May 18, 2018 – June 1, 2018”

Domain log in issues – February 20, 2018

Currently some user may experience trouble logging on to their computers. Please wait 15 minutes before attempting to log in again. IST is aware of the issue and is actively investigating the root cause and hope to have it resolved shortly. If you have any questions please contact the IST Service Desk at 973-596-2900.

Domain log in issues – February 15, 2018

Update: This should be resolved now, if you have any issues please contact the IST Service Desk at 973-596-2900. —————————————————————————————————————————————- Currently some user may experience trouble logging on to their computers. Please wait 15 minutes before attempting to log in again. IST is aware of the issue and is actively investigating the root cause andContinue reading “Domain log in issues – February 15, 2018”

Servicedesk.njit.edu is currently down – September 15, 2017 – Update

UPDATE: Access to servicedesk.njit.edu has been restored. If you continue to have issue with this service, please contact the IST Service Desk at 973-596-2900. —————————————————————————————————————————————– Currently servicedesk.njit.edu is down due to an outage with our vendor Cherwell. Currently there is no ETA as to when the service will be restored. Please contact the Service DeskContinue reading “Servicedesk.njit.edu is currently down – September 15, 2017 – Update”