Some users have been getting the following error when connecting to Banner Self-Service “Your connection is not fully secure”. This is a known issue and is a result of TLS 1.0 and 1.1 approaching end of life. If you receive this issue please click advanced and then click on Proceed to bnssbpr1.njit.edu (unsafe). If thatContinue reading “Error about Banner Connection not being secure”
Author Archives: njitajf
Moodle Upgrade, July 9, 2020
Moodle will be unavailable on July 9 between 12:30 am and 6:30 am while an upgrade is applied to our site. If you have any questions or experience issues outside of that time frame, please contact the IST Service Desk by calling (973) 596-2900 or emailing servicedesk@njit.edu.
WebEx Emergency Service Maintenance 4/18/2020
On Saturday April 18, 2020 WebEx will be undergoing Emergency Maintenance between 10pm and 3am EST. During this time it is recommended not to host any meetings since users joining after this time will not be in the same session and will not have two way voice and presentation communication.
WebEx is experiencing intermittent issues. 4/16/2020
At around 4:15 pm on 4/16/2020 WebEx began to experience intermittent issues. We are aware of this and are working with the vendor to rectify the issue. We will update this post with more information as it becomes available.
Scheduled Maintenance 3/25/20
Canvas will be performing an upgrade on the media servers that service our account. This maintenance will affect the ability of users to upload or view hosted audio and video in Canvas and Canvas Studio. Kaltura and other applications will not be affected by the Canvas maintenance. This event will take place on 3/25/2020 at 3:00 AM EST and will lastContinue reading “Scheduled Maintenance 3/25/20”
March 16 Login Issue.
On Sunday morning, March 15, the system began to expire passwords for users who did not set up their accounts in MyUCID Management. This prevented some users from being able to access IT services (e.g. Canvas, Moodle, Webmail, etc). This issue was resolved at approximately 8 pm March 16. If you experienced this problem we encourageContinue reading “March 16 Login Issue.”
(UPDATE) Service Interruption to Student Printing in Computer Labs via PaperCut. 2/24/2020
Service was restored at 4:55pm on 2/24/2020. If you continue to have issues, please contact the IST Service Desk at servicedesk.njit.edu. ——————————————————————————————————————————————- Starting at 12:30pm today there was an interruption to student printing services in all computer labs. We are actively working toward a resolution. We will provide updates as they become available.
Matlab Online not available – September 19, 2019
All Matlab online functionality is temporally unavailable to the NJIT Community. We are working with Mathworks to resolve this issue. (This does not affect installed Matlab software in pc labs or on student or faculty pcs) Please check back here for further updates.
Chrome river access restored, June 13, 2019
UPDATE: Chrome River is now working. If you have any further issues, please contact the Service Desk at servicedesk.njit.edu or 973-596-2900. ——————————————————————————————————————————————- Currently Chrome River is not functioning due to a vendor outage. We do not have an ETA for resolution from the vendor yet.
File Share network connectivity issue. Tuesday January 8, 2019
The service has been rebooted and should now be functioning normally. If you are unable to see your share, please reboot your computer and try again. If your share still does not work please call the Service Desk at 973-596-2900. We are currently experiencing network connectivity issues with certain file shares. We are rebooting theContinue reading “File Share network connectivity issue. Tuesday January 8, 2019”
NJIT SOS (Service Outage System) 