Error about Banner Connection not being secure

Some users have been getting the following error when connecting to Banner Self-Service  “Your connection is not fully secure”.  This is a known issue and is a result of TLS 1.0 and 1.1 approaching end of life. If you receive this issue please click advanced and then click on Proceed to (unsafe). If thatContinue reading “Error about Banner Connection not being secure”

Scheduled Maintenance 3/25/20

Canvas will be performing an upgrade on the media servers that service our account.  This maintenance will affect the ability of users to upload or view hosted audio and video in Canvas and Canvas Studio. Kaltura and other applications will not be affected by the Canvas maintenance. This event will take place on 3/25/2020 at 3:00 AM EST and will lastContinue reading “Scheduled Maintenance 3/25/20”

March 16 Login Issue.

On Sunday morning, March 15, the system began to expire passwords for users who did not set up their accounts in MyUCID Management. This prevented some users from being able to access IT services (e.g. Canvas, Moodle, Webmail, etc). This issue was resolved at approximately 8 pm March 16.  If you experienced this problem we encourageContinue reading “March 16 Login Issue.”

(UPDATE) Service Interruption to Student Printing in Computer Labs via PaperCut. 2/24/2020

Service was restored at 4:55pm on 2/24/2020. If you continue to have issues, please contact the IST Service Desk at ——————————————————————————————————————————————- Starting at 12:30pm today there was an interruption to student printing services in all computer labs. We are actively working toward a resolution. We will provide updates as they become available.

Chrome river access restored, June 13, 2019

UPDATE: Chrome River is now working. If you have any further issues, please contact the Service Desk at or 973-596-2900. ——————————————————————————————————————————————- Currently Chrome River is not functioning due to a vendor outage. We do not have an ETA for resolution from the vendor yet.

File Share network connectivity issue. Tuesday January 8, 2019

The service has been rebooted and should now be functioning normally. If you are unable to see your share, please reboot your computer and try again. If your share still does not work please call the Service Desk at 973-596-2900. We are currently experiencing network connectivity issues with certain file shares. We are rebooting theContinue reading “File Share network connectivity issue. Tuesday January 8, 2019”