Webex recordings not appearing in Kaltura

Please be advised that at this time, there is an outage for the connection between Webex and Kaltura Mediaspace. During this time, your Webex recordings may not appear in your account in either Mediaspace or in Canvas. Your recordings are still available directly in Webex and can be found by logging in to http://njit.webex.com. As a temporary measure, you may share a link of your recording or download the recording and upload it directly to Kaltura Mediaspace until the situation is resolved. A step-by-step guide on how to do this has been made available for your convenience.

We are currently investigating the situation, and provide an update when the issue is resolved.  
If you have any questions or concerns, please contact the IST Service Desk.

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