Problem: IST Service Desk’s automated password reset tool

UPDATE:

The IST Service Desk’s automated password reset tool (option 1 when when you call 973-596-2900) is now working correctly. If you are still having an issue with the automated password reset please speak with a live agent and let them know.

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We are experiencing an intermittent problem with the IST Service Desk’s automated password reset tool (option 1 when when you call 973-596-2900). The IST Service Desk can still help you reset your password by speaking with a support representative.

We are actively researching the problem and working on a solution. Updates will be provided when more information is available.

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