UPDATE: NARF Tennis Center network connectivity is restored. Thursday, September 6th, 2018

Connectivity was restored at noon on September 6th. A construction change has accidentally taken the Tennis Courts off the campus network. The wireless and Network connectivity are not available in that building, as well as the tennis Playsight service. Update: The connection to the NARF Tennis Center is anticipated to be restored sometime on theContinue reading “UPDATE: NARF Tennis Center network connectivity is restored. Thursday, September 6th, 2018”

Colton Hall 1st Floor Emergency Maintenance, Thursday, August 30 11:00am-1:00pm Services Unavailable

Update: Service to Colton Hall 1st floor has been restored as of 12:30pm. If you are still experiencing issues with network connectivity, please contact the IST Service Desk at servicedesk.njit.edu   Today, Thursday, August 30, 11:00 AM-1:00 AM, NJIT Telecom will perform Emergency Maintenance to replace a failing network device serving  Colton Hall 1st floor. During thisContinue reading “Colton Hall 1st Floor Emergency Maintenance, Thursday, August 30 11:00am-1:00pm Services Unavailable”

Problem: IST Service Desk’s automated password reset tool

UPDATE: The IST Service Desk’s automated password reset tool (option 1 when when you call 973-596-2900) is now working correctly. If you are still having an issue with the automated password reset please speak with a live agent and let them know. ——————————————————————————————————————————————– We are experiencing an intermittent problem with the IST Service Desk’s automatedContinue reading “Problem: IST Service Desk’s automated password reset tool”

Wireless Network Maintenance August 16, from 10 PM to 1 AM and August 23, from 9:30 PM to 5:30 AM

On Thursday August 16, 2018  between 10 PM and 1 AM, network software upgrades will be performed on the wireless network.   During this maintenance window, the wireless network will be intermittent for approximately 40 minutes.  This upgrade will impact the “NJITsecure”, “NJIThousing”,  “eduroam” and “NJIT” wireless networks. On Thursday August 23, 2018  between 9:30 PM and 5:30 AM, network maintenance will be performed on the wireless network.   During this maintenance window new authentications on the wireless networkContinue reading “Wireless Network Maintenance August 16, from 10 PM to 1 AM and August 23, from 9:30 PM to 5:30 AM”

Service Restored: Eberhardt Hall Network Service Outage August 8 at 8am

  Service was restored at 1:30pm. On Wednesday August 8 at 8am, portions of Eberhardt Hall lost network service impacting computer and phone service.  Failed network equipment is currently being replaced.  Estimated time of  service restoration is 2pm. Info:  IST Service Desk 973-596-2900

Service Restored 8/8/2018 at 3:50pm: Analog telephone service outage

Service was restored on Wednesday August 8, 2018 at 3:50pm. Some analog telephones in buildings on the south side of the NJIT campus currently are unavailable.   This outage impacts fax machines, courtesy, emergency phones in LSEC, WEC, Faculty, CKB, Weston, Campbell, Colton, Specht, Mall, Micro, and Tiernan  Halls.   Standard desk telephones are not impacted.  ISTContinue reading “Service Restored 8/8/2018 at 3:50pm: Analog telephone service outage”