Cullimore Hall 2nd floor network outage 7/31/2018 6:20pm – 10pm

On Tuesday July 31, 2018 at 6:20pm – 10pm a network outage impacting Cullimore Hall 2nd floor occured.  This impacted network, wireless and telephone services for the 2nd floor.  The outage was caused by an electrical power failure in Cullimore Hall at 6:20pm. Naimoli, Cypress, and Redwood Halls also lost electrical power. Electical power toContinue reading “Cullimore Hall 2nd floor network outage 7/31/2018 6:20pm – 10pm”

Update: Internet Native Banner (INB) Access Has Been Restored

Update:  Internet Native Banner (INB) access problem was resolved at approximately 10 am.  Between 9 am and 10 am users may have been unable to access INB service.  Self Service Banner (SSB) was not impacted during this time. —————————————————————————————————————————————– Internet Native Banner (INB) is currently intermittently available.  We are working with the vendor to resolveContinue reading “Update: Internet Native Banner (INB) Access Has Been Restored”

Update: Access to the IST Service Desk Phone System Has Been Restored

UPDATE: A problem with the IST Service Desk’s phone lines was resolved at approximately 1 pm. Between the hours of 9 am and 1 pm users may have been unable to connect to 973-596-2900 or 877-889-7685.  The outage was a result of a cut fiber line with the IST Service Desk’s off-campus service provider. ——————————————————————————————————————————–Continue reading “Update: Access to the IST Service Desk Phone System Has Been Restored”