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Update 10/2/17 11:45 AM : Service Restored. GITC 2nd and 3rd Floor Network Outages

by on October 1, 2017

Update 10/2/17 11:45am

Service has been restored to most areas of the GITC 2nd and 3rd on 10/2 at 1am.  A few devices on the 2nd and 3rd floor west side may have intermittent access.  Maintenance will be performed at 3:30pm- 4:30pm  on Monday 10/2/17 to replace a failed network device causing approximately a 30 minute outage for the remaining impacted devices.

Update 10/1/17 9:15PM:

NJIT Telecom is actively investigating reports of slow network connections, both wired and wireless on the Second and Third floors of the GITC building. In addition, some VoIP phones are briefly re-registering.

Yesterday’s reboot did not mitigate the connectivity issue.

Sunday Evening 9 PM  into Monday Morning 6AM; Telecom will be performing deep hardware diagnostics which will cause brief to lengthy network outages for wired, wireless, and phone service on the 2nd and 3rd floors of GITC.

We will be posting progress here as we continue to work on the investigation.

Please contact the IST Service Desk at 973-596-2900 is you have any questions.

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