Update: GITC 2nd and 3rd Floor Network Outage at 12:01 AM 9/30/2017

NJIT Telecom is actively investigating reports of slow network connections, both wired and wireless on the Second and Third floors of the GITC building. In addition, some VoIP phones are briefly re-registering. This Friday evening at midnight Telecom has scheduled a reboot of all network devices controlling these floors. There will be no network connectivity;Continue reading “Update: GITC 2nd and 3rd Floor Network Outage at 12:01 AM 9/30/2017”

GITC 2nd and 3rd Floor Network Outage on Wednesday, 9/26/2017 at 7 AM

Telecom will be performing an emergency maintenance on the network equipment servicing all of GITC Third and Second Floor. This maintenance will start tomorrow Wednesday 09/27 at 7AM. During the maintenance window we anticipate there will be a 30 minute service interruption impacting telephones, wired, and wireless network connectivity on the second and third floors of the GITC building. ThisContinue reading “GITC 2nd and 3rd Floor Network Outage on Wednesday, 9/26/2017 at 7 AM”

TechSmith Relay Intermittent Access

TechSmith Relay is currently experiencing intermittent availability to users. At this time users may experience issues with uploading and the processing of recordings. We are aware of the problem and working to resolve services. Update 9/18: At this time Relay uploads should now be processing. If you continue to have an issue please contact theContinue reading “TechSmith Relay Intermittent Access”

Servicedesk.njit.edu is currently down – September 15, 2017 – Update

UPDATE: Access to servicedesk.njit.edu has been restored. If you continue to have issue with this service, please contact the IST Service Desk at 973-596-2900. —————————————————————————————————————————————– Currently servicedesk.njit.edu is down due to an outage with our vendor Cherwell. Currently there is no ETA as to when the service will be restored. Please contact the Service DeskContinue reading “Servicedesk.njit.edu is currently down – September 15, 2017 – Update”