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Network Provider Internet Outage Memorial Day Weekend 2015

by on May 18, 2015

NJIT’s main Internet  Service Provider will be performing maintenance upgrades to its core routers. The devices are scheduled to undergo mandatory software upgrades over the course of the Memorial Day weekend between the hours of 12:01am and 6:00am, with the primary date being Saturday, May 23rd, and Sunday May 24th and Monday May 25th serving as backup dates.

There will be a loss of all Internet Connectivity to campus users; who, during this time, will experience an interruption in service that will last 45 minutes. There may also be brief outages lasting about 5-10 minutes throughout the service window.

Remote VPN users will also also loose connectivity during this service window.

This outage will impact connectivity to cloud services from the campus such as Gmail, Google Apps, Moodle Rooms and WebEx. These services should still be available off campus without VPN.

This outage should not impact connectivity to other key NJIT services both on and off campus.

Please contact the IST Helpdesk at 973-596-2900 if you have any questions.

From → Network

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