Service Restored – Internet connectivity intermittent 4/28/15 2:30am – 5am

On Tuesday morning April 28, 2015 at 2:30am connectivity to and from the internet became intermittent due to issues with our internet service provider.  Service was restored at approximately 5am. Please contact the IST Help Desk at 973-596-2900 if you have any questions.

UPDATE: KONG outage; April 23, 2015

UPDATE: Service to KONG has been restored. If you continue experiencing issues using KONG, please contact the IST Helpdesk at 973-596-2900. —————————————————————————————————————————————————————– Currently KONG is down and is being actively worked on the be brought back up. There is not ETA as to when service will be restored.

ITMS Online Request System – Intermittent

UPDATE: The issue affecting the ITMS Online Request System has been rectified. If you continue to experience issues with the site, please contact the IST Helpdesk at 973-596-2900. —————————————————————————————————————————————————————- The ITMS Online request system (itms-request.njit.edu) is currently having intermittent errors with inputting requests (previously approved requests are still viewable).  IST is aware of the issueContinue reading “ITMS Online Request System – Intermittent”

Moodle Service interruption; April 20, 2015

Update: Moodle should now be working normally. If you are still having issues please contact the Helpdesk at 973-596-2900. —————————————————————————————————————————————————————– Moodle is currently unavailable. We are looking into the cause of the issue, but do not have an ETA as to when it will be restored. Updates will be posted here.

Highlander Campus Pipeline and Banner systems Maintenance

Starting at 5 am Friday, April 10, 2015, Highlander Campus Pipeline and Banner systems (Internet Native Banner (INB), Banner Self-service)  will be unavailable for 30 minutes due to server maintenance. All services are expected to be restored by 5:30 am. Further Contact: uis-systems@njit.edu or the IST Helpdesk at 973.596.2900