Major service interruption update at 9:15 am

The procedure to reconstruct data damaged in NJIT’s enterprise disk storage array is taken much longer than initially expected.  Fortunately, there are no indications of any data loss, and data integrity is the highest priority.  The Gmail authentication service has been restored and restoring the Moodle authentication service is under investigation.

At this time, the data recovery process that began at around 2:00 pm yesterday is approximately 2/3 complete. Unfortunately, services may remain unavailable for the better part of the day today if not longer.  When there is more specific information available, it will be communicated.

Your understanding is appreciated.

Please continue to visit these sites for the latest:  http://ist.njit.edu, http://twitter.com/njit, http://njit.blogspot.com, and http://www.facebook.com/pages/Newark-NJ/NJIT/7185471825. You can also contact the IST computing Helpdesk at (973) 596-2900.

Published by njitsos

This blog will provide the NJIT community updates about system outages.

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