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Major service interruption status update at 10:45 pm

by on September 28, 2010

Unfortunately, after careful analysis of the disk and data rebuild progress, and after discussions with Oracle engineers about the safest strategy for the remaining processes, we’ve determined that this service restoration might not be completed before 8:00AM Wednesday morning.

Our highest priority continues to be the integrity of the data. Our work with the Oracle engineers will continue throughout the night, and every effort will be made to restore all services as quickly as possible.

Your understanding is appreciated.

From → multisystem

2 Comments
  1. prabhat permalink

    what caused the disk storage array to crash?

    • johnkrane permalink

      @prabhat: The exact cause is being investigated by our IT staff and the Oracle engineers. The failure was in multiple redundant controllers in the SAN.

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