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Mailhygiene Message Center Outage


Access to the Mailhygiene Message Center at is temporarily unavailable. Google support has been contacted and work is in progress to resolve the issue as quickly as possible.

We apologize for any inconvenience.

Highlander Pipeline and Banner Systems Maintenance


Starting at 5am Tuesday, July 15, 2014, Banner systems (Internet Native Banner (INB), Banner Self-service) and Highlander Pipeline will be briefly unavailable due to server maintenance.

All services are expected to be restored by 5:15am.

Further Contact: or the IST Helpdesk at 973.596.2900

Authentication Service Interruption


On Thursday June 12, 2014 4:40pm – 4:55pm, campus authentication services became unavailable impacting access to Highlander Pipeline, Moodle, Webmail by Google, and others.  Service was restored at 4:55pm.

Info: IST Helpdesk 973-596-2900

NJIT Internet Connection Down

NJIT lost outgoing connectivity to the Internet today at approximately 8:45 AM. Off campus connectivity to NJIT services was not impacted.

Outgoing connectivity was restored using a backup connection at approximately 9:05 AM.

NJIT lost its connection to its primary ISP, this loss in connectivity may have been related to power issues in Newark. The issue was identified by our provider and full connectivity was restored by 9:20 AM

Please contact the IST Help Desk at 973-596-2900 if you have any questions.

Network Outage in Central Avenue Building

Early this evening a key networking component failed in the Central Avenue Building impacting all floors of the building above the second floor. Connectivity was restored at 10:30 AM.

This outage was not related to the wiring project currently underway in the building.

NJIT Telecom will be replacing all networking equipment as a part of the NJIT TechFresh project; upgrading desktop wiring, and switches to support Gigabit speed.

Please contact the IST Helpdesk at 973-596-2900 if you have any questions.


Information systems service disruption

This morning at around 9:20am, a computer hardware failure resulted in several minutes of performance degradation.  Information systems affected included Banner, Highlander pipeline and others.  The hardware failure has been resolved.  Information services that continue to be affected are under investigation.

Please contact IST Helpdesk at ext 2900 for additional information.


Webserver Upgrade on May 3, 12:00am Saturday


The primary webserver will be offline for approximately 5-10 minutes while services are being upgraded at 12:00am, Saturday, May 3.  During this time, the majority of all NJIT websites may be unresponsive until the upgrade is complete.  For additional information or questions, please contact 


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